everyone understands the need for checks
Everytime I visit USA I have at least one TSA approved lock cut off ...........why
On a recent flight back to UK from Boston
1st bag - ski bag was searched TSA approved lock cut off, they even posted the damaged lock inside the case with leaflet, bag secured with plastic tie.
2nd case lock opened and re locked leaflet left in bag.
3rd case two TSA locks cut off no leaflet left and bag left insecure so much for security, not only could have my property been stolen but even worse things added.
I have asked for explanation from TSA got standard reply obviously not interested in customer service or recognizing poor working practices by its staff...............how can you have three bags treated differently.
They do have a claims department, perhaps if every member of the public claimed for their TSA locks things will change, not only will it create a mountain of paperwork and huge expense, this is often the only way managers listen and correct this conduct, if they don't have enough keys get more, this is simple laziness by staff.
I will be claiming for my locks