At beginning of January I wanted to book online return flights London to Durban South Africa for travel September to October 2014. Emirates were not the cheapest but they quoted £1313 and I was happy with this price. When I went to book their website said there were special offers for Skywards members of which I am a member. I did not have the membership number to hand but got it quite quickly. When I logged in as Skywards member the price had gone up to £1487! There was an option requiring a promo code so I thought I had missed it in the emails that flood my inbox from Skywards. I telephoned Emirates; I was left holding for long periods and then disconnected TWICW after 17/18 minutes. My telephone costs for abandoned calls is in excess of £40. When I eventually got an answer to my query I fell for the line the flights were filling rapidly and I should grab the £1497 before it increased. A few days later the price for the flight reverted to £1313. Today, 8 February, the same flight on the Emirates website for the same dates from all London airports is £1313 and there are 25 seperate flight options available. Emirates acknowledge the abandoning calls and apologise saying it is an internal matter, but as a valued Skywards member they can do nothing claiming the price of seats on their own airline is outside their control! I have been conned and intend to seek the view of a County Court Judge.