Recently I booked an EasyJet Holiday to Portugal (from London) over the Christmas period, however due to unforeseen circumstances I could not go to my holidays and sadly my travel insurance did not cover it. So I lost of £550.
I called EasyJet to explain the situation 7 days before my holidays. They told me that I should cancel my holidays online so I did as I was told. But then I got an email saying I will not be getting any money back.
So then I checked their website a day before my holidays date I and I see all of the flights are fully booked, which means they re-sold my allocated sit on the plane to someone else and I am not getting even penny back from that!
I do not believe this is fair and I would like to hear your opinion on the matter? I would have even consider to take them to court; would I have any chance to win against them in the court?