Just arrived into ATL from ORD and DTW on an American Eagle flight. Bags were actually waiting for me outside the AA handling office in the baggage hall . Reason was AA baggage handling had managed to rip the wheels off along with the rollaway handle of a $1000 Briggs & Riley bag designed for tough airline use. AA had done what no other airline had managed in 3 years of use on global trips and that is inflict so much damage to a single bag! Even the airline baggage agents said they had never seen such danage and they would of course replace the bag! Great, only the claim takes 3 days to process and they will only authorise replacement in my home country (UK) ! And what am I supposed to do in the meantime with a destroyed bag and 4 days of my trip left! "We sympathize" is all AA are saying! Some help that is! Has anyone else had similar "support" from AA?