Recently I took flight on LOT Polish Airlines 787. When I sat down in my seat, it turns out it was wet with URINE. I ended in wet pants for next 9 hours. The response from LOT - we can pay for your pants cleaning, and give you 3,000 frequent flier miles. I did not know whether I should laugh or cry at this ridiculous offer. Advice - stay away from LOT - obviously they are not about customer service.