Well here I go again. You may remember me starting the original thread of the same name last year regarding a claim with Ryanair, which turned into a long-running saga.
Well this time my beef is against Monarch for a flight from Manchester to Palma on the 30th August. The original Airbus A300 developed a technical fault and so they replace it with a smaller Airbus A321 which has 60 odd less seats. Obviously those 60 odd people (One of which was me)had to be left behind. They then chartered a Titan Airways Boeing 737 for those passengers and this aircraft had to fly from Gatwick to Manchester.
Anyway it eventually took off 3 1/2 hours late. Claim Time!!!!!
I obviously know the procedure pretty much now from last time and am pretty well clued up as regards EU 261/2004.
Monarch have sent me a compensation form to fill in after my initial contact with them via email. I'm now not sure if I should fill in their form or just cut to the chase and take them immediately to court.
There is a sentence in their form under the heading 'Guidance on regulation 261/2004. It states "Should your flight have arrived more than 3 hours after its scheduled time of arrival, but less than 4 hours, then any compensation you would be entitled to will be reduced by 50%"
Now correct me if I'm wrong, but I've never heard of this within EU 261. As I have to sign Monarch's form, is this some sort of trick to get out of paying the full amount?