And there's a whole forum about it!
I was supposed to leave yesterday for Kenya, went over to the Air Canada counter to board my flight and they asked for my transit visa. Well surprise surprise I needed a visa to transit, but orbitz never bothered to tell me this. The nice people at Air Canada asked me who I had booked my flight with: when I said Orbitz, I could see it in their eyes. "It happens all the time with Orbitz, sorry. They will sell you anything, they don't care about the people, only the money."
Here I am thinking what a cool site, guess not.
Furthermore they said I could use the credit from my cancelled ticket but only with Turkish Airlines. Guess what? I called Turkish and they said it was Orbitz that had the power.
Still stuck in a city away from home, trying to get to Kenya and Orbitz is NOT helping me at all.