Today 10/09/2013 2.20 pm Egyptian time my husband was supposed to take a plane from Cairo to Istanbul. Flight number MS735 (L)/
In Istanbul he was supposed to make transit stop and take next plane to Ercan airport at Turkish Republic of Northern Cyprus.
But at the Cairo Internatiol Airport on the check-in desk airline employee didn't make the regitration. They said that my husband, Egyptian citizen needs visa to enter Turkish Rebulic of Northern Cyprus.
We know that by the law of Turkish Republic of Northern Cyprus Egyptian citizens DO NOT need visa to enter the country. We've check this information before trip!
So, because of the negligence and incompetence of employee my husbad misses the flight, lost his ticket and money. Also it had great emotional cost!
So we would to ask EgyptAir to change the date of flights and provide the flights without any additional charges from Cairo to Istanbul and from Istanbul to Ercan.
The flight from Cairo to Istanbul was provided by EgyptAir.
Flight from Istanbul was provided by Turkish Airlines.
Please, if anyone have any good ideas for us or can help, we will be happy to hear from you!