Be aware that when booking with Flight Network, there is NO toll free phone number outside of Canada/US. We needed to call from Great Britain, so used our credit card to call Canada. After waiting on hold for 20 min. the Flight Network representative diconnected the call - which cost me over $100!! I have tried to contact them, but the only avenue I have is via email. I have gotten nothing except the automated response. This is NOT good customer service. It seems that after they got our money, they wanted nothing to do with us and have no interest in even speaking with us.