I had reason to cancel a number of international flights for my son who had to undergo an operation. The flights included departure points from Australia, Thailand, Vietnam and Hong Kong. I purchased this trip for him from Zuji which most people would know its parent company as Travelocity. I appreciate under the terms and conditions that I have no grounds to claim the fare but would like to know if I have a right to a refund of the departure taxes.
I’m not really getting anywhere with Zuji so hope someone here can guide me in the right direction.