Let me quickly explain my situation :
Flight from YUL to MIA : unable to print boarding pass at home. Arrive at airport, get SSSS, along with a not-so-nice US customs agent (could be a coincidence, but I highly doubt it). On our way back, no problems. It was aleatory after all!
A few months later
Flight from YUL to PLS, connecting at YYZ : unable to print boarding pass at home. Déjà-vu. Thought it was a good idea to go 3 hours in advance to the airport for our flight. At the airport the airline employee explained that my name was similar or identical to another person who has problems with TSA, and since we're flying over the USA, then TSA flags me. She had to call their head office and homeland security to clear me for the YYZ-PLS leg. We spent 1 hour at the counter with the nice lady, which got my wife and I a $20 voucher for airport food (even though it's not the airline's fault). Not bad, but still a PIA. I was glad I planned for a 3 hour cushion.
On our way back from PLS to YUL, connecting at YYZ : same thing. Airline employee had to make that "phone call" again and seemed nervous at my sight. I told her it was something I was used to, and I knew who she was calling (thanks to her colleague in Montreal explaining the situation). Why do they even try to hide what they're doing? Made me feel like a criminal getting investigated. Ugh...
Question is : do I need a redress number?
Furthermore, do I want one? Are there any disadvantages of getting one?
Read stories of people getting "cleared" just by applying for a number (without actually getting one).
Aero.Edited: 10:29 pm, May 05, 2013