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United

Bournemouth
Level Contributor
12 posts
5 reviews
United

Hi all, probably a stupid question but it will put my mind at ease.

I have booked on a United flight, just entered the details went to add something else and it has wiped all my passport and address details. I went back in again and it has wiped it all again.Does it actually save it?

Thanks.

Brechin, United...
Destination Expert
for Disneyland Paris, Marne-la-Vallee
Level Contributor
5,907 posts
41 reviews
1. Re: United

I asked the same question last week and got no replies.

Bournemouth
Level Contributor
12 posts
5 reviews
2. Re: United

Oh that's not sounding promising.

Houston, Texas
Destination Expert
for Air Travel, Business Travel
Level Contributor
7,951 posts
85 reviews
3. Re: United

Yes, it saves it, but you can also save it in your profile so that it is there all the time. It doesn't appear on screen refreshes as it is considered confidential info.

Sign in to your MileagePlus account and update it on your profile and you will never have to enter it.

Bournemouth
Level Contributor
12 posts
5 reviews
4. Re: United

Thank you very much, very helpful information :)

Brechin, United...
Destination Expert
for Disneyland Paris, Marne-la-Vallee
Level Contributor
5,907 posts
41 reviews
5. Re: United

Thanks from me as well

Jacksonville...
Level Contributor
1,494 posts
198 reviews
6. Re: United

If you commonly fly United, just save it in your profile, as GeoMedic said. Problem solved. It is weird, though.

7. Re: United

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This post was determined to be inappropriate by the TripAdvisor community and has been removed.

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Removed on: 5:05 pm, November 01, 2013
Watford, United...
Level Contributor
5,021 posts
13 reviews
8. Re: United

Well thanks for the necropost rant Tobes. Have your passport details been wiped too because that is what the thread is about?

cheshire
Level Contributor
142 posts
6 reviews
9. Re: United

This is interesting. I was informed by United call centre in USA due European legislation that United could not save your/my details (passport detail) as I live in Europe/UK hope this prove useful. I didn't worry one little bit on my last United flight and had no problems

Edited: 1:16 pm, November 30, 2013
Phoenix, AZ
Level Contributor
27,668 posts
514 reviews
10. Re: United

That response from UA was curious to me.

We both have our US Passport info in our UA Profiles. In 2013, we flew SFO-LHR twice, SFO-CDG twice and SFO-SYD once. We never had to enter in our Passport info. Heck, to SYD, they still had our UA electronic visa, from two years before. Just booked SFO-LHR for 2014, and all info was still in place.

I wonder if I am mis-reading something here?

It's the same for our GOES numbers (also in UA Profile), but that only applies when returning to the USA.