We booked flights thru bravofly for Christmas in March 2012 for flights from London to Belfast for Christmas. Bravofly did not book the flights correctly with British Airways so when we turned up at Heathrow to check in with our booking number and e tickets- there were no boarding passes for those e tickets. We called bravofly- who would not provide the correct numbers ( multiple phone calls) probably because there were no correct e tickets to give us bcuz they stuffed up. Anyway we missed our flight - had to pay £1000 pounds for new flights. But had a bravofly supervisors confirmation on the telephone to book the new flights and bravofly would pay for them..... Guess what they have no email address....you can only call a call centre with the usual useless person on the other end who knows nothing about your claim each time you ring.... We have emailed administration/ press centre- no response. BEWARE!!