Am flying Iberia in a few weeks (London to Madrid) so decided to insert my API to make things quicker when I OLCI 24 hrs before flight.
I inserted all the passport information required. But it has a Visa Information section which I ignored because as an Eu citizen I don't need or have a visa. In any case the website indicates with an asterix those fields which are necessary and those which are not. The Visa information section is not asterixed.
But the Iberia website rejected my input as it insisted I complete the visa section.
I managed to speak to a person. First she said as I booked through an agent I need to input these details through the agent. Loada Cr@p.
Then she said that as an Eu citizen I did not need to complete the API. I suspect another loada cr@p. I did not want to delay my OLCI as I would be hoping to choose seating.
Thankfully, although the flight is shown as an Iberia flight with an Iberia booking ref, it is operated by British Airways. I managed to complete my API input using the BA website.
Does everything really need to be so traumatic with this airline?