To take advantage of a special discounted fare, we have booked a 6weeks from the 8 Sept and returning home on the 22 Oct. The return flight was outside the booking window. We were told by the travel agency that we can change our return date free of charge when the tie time is nearer with no charge because we were too early for the computer booking time. However, when we attempt to made the change, the travel agent now tells us that the return date are in the balckout period. It will costs us extra &1000 approx per couple. Alternatively, we have to stay an extra 6 days as it is the earliest date to leave the city, even though the black out date is 4 days earlier than the date we can return.
What can we do? We felt cheated 1) Why should we have to pay extra $1000 to go in the blackout date as we were not told about this by the travel agent.'2) we were told there would not be a charge if we go outside the blackout date and yet we cannot get flight until 6 days after the blackout date. This would costs us extra money on accommodation and fodd costs and is not acceptable.