My wife and I are flying from Paris to Prague in July and were just informed that the flight was cancelled. They put us on another flight that leaves Paris 8 hours earlier than our original flight, which significantly impacts our travel times.
There is another flight on Czech Airlines that very closely matches our original flight times, but SmartWings is not willing to transfer our ticket to that flight, and will only offer a refund for our original flight. The problem is the cost of the Czech Airlines flight is now $250 more per ticket than our original SmartWings flight. Is there a way to make SmartWings transfer our flight to the Czech Airlines flight?