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Air Asia Refunds.

Air Asia Refunds.

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Removed on: 5:12 am, November 12, 2015
Portland, Oregon
Destination Expert
for Air Travel
Level Contributor
24,655 posts
6 reviews
1. Re: Air Asia Refunds.

Lots of information on the currently running AAX thread

tripadvisor.com/ShowTopic-g1-i10702-k5175536…

2. Re: Air Asia Refunds.

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Removed on: 5:12 am, November 12, 2015
Perth, Australia
Level Contributor
95 posts
95 reviews
3. Re: Air Asia Refunds.

U need to email aax_refundenquiry@airasia.com to request your refund. I only received an email from Air Asia yesterday with alternate flight option or procedure for refund. This is the email address they gave me. I sent request & received reply - "Please note that your request will be processed and we’ll revert with an update soonest possible".

4. Re: Air Asia Refunds.

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Removed on: 5:12 am, November 12, 2015
Perth, Australia
Level Contributor
95 posts
95 reviews
5. Re: Air Asia Refunds.

TerryEmu....that's terrible (no refund after 2requests)....I wonder I'd Air Asia are doing refunds in order of flight departures?? Wouldn't think so, but I had emailed a previous request with no results....only seeming to get action once I received my individual email from them.....2months prior to travel date.

When were u due to travel?

Hope your bank is helpful....have heard mixed results going down that ave....must depend on bank.

6. Re: Air Asia Refunds.

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Removed on: 5:12 am, November 12, 2015
Perth, Australia
3 posts
7. Re: Air Asia Refunds.

Terry

I'm also in perth scheduled to go to london business class 22nd march when I did not hear confirmation of any re-schedule a 4 weeks ago bit the bullet and re booked with another air line but not before getting confirmation of refund of $6000.00 but to date after 4 e-mails asking for refund not even had a reply except original mail stating in between 14-30 days that date has long gone we no cash (credit card costing me $110 per month) would be interested how and what info you have re ACCC

Edited: 7:33 am, March 06, 2012
8. Re: Air Asia Refunds.

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Removed on: 5:12 am, November 12, 2015
Penrith, United...
Level Contributor
4 posts
12 reviews
9. Re: Air Asia Refunds.

As of today 6th March I have been e mailing Air Asia and calling them to absolutely no avail.I cannot find out a single thing.Has anyone else had any joy from these people.I am considering getting the press involved to try to get some information.

Penrith, United...
Level Contributor
4 posts
12 reviews
10. Re: Air Asia Refunds.

Hi Sandytravels,

You seem to have done better than most people.I am actually living in Malaysia.And absolutely no one can find out what is happening.All e mails remain unanswered and phone numbers are either out of use or a call centre.Who either have no info or have been briefed to say nothing.

Paul.