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My typing error on ticket - Tiger Airways

perth
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106 posts
61 reviews
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My typing error on ticket - Tiger Airways

I have just booked a domestic flight from Mel to Perth but have managed to type name of passenger incorrectly ("m" instead of "n" at end of surname). All other details are correct.

Is there any way I can contact Tiger by phone or email to hopefully have this error corrected - grateful for all ideas. If I turn up at airport with incorrect name and ID with correct name, will this cause a big problem?

Bangkok
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for Bangkok, Air Travel, Thailand
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1. Re: My typing error on ticket - Tiger Airways

Hi,

I *suspect* it will not be a big issue--- BUT--- if or should Tiger essentially say to you at check-in, "This name does not match, It is not the same person" they would apparently be correct... Is it picky? Perhaps, but in the end, the name is an objectively defined element.

I think your best bet is to get into touch with them as ask if it can be changed now.. in advance of travel, or if not, ask them to kindly "note" your reservation..

While a note in a reservation is NOT a formal change, it does alert other employees of the issue.. how they choose to handle or address it may vary, but it's my opinion that you're in a better overall position by getting it noted than not.

best of luck.

Travel Safe,

Edited: 1:40 am, December 23, 2011
2. Re: My typing error on ticket - Tiger Airways

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Removed on: 10:36 pm, December 30, 2011
perth
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106 posts
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3. Re: My typing error on ticket - Tiger Airways

Thanks GOPBI for your helpful reply.

RUBERBrisbane, some manners might be a good pressie for you for Xmas. I'm asking for the phone number or email address. This is a forum to get assistance, and not everybody knows everything. Comments like yours will stop inexperienced posters from asking for advice. Happy Christmas!!

UK
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4. Re: My typing error on ticket - Tiger Airways

I'm asking for the phone number or email address.

=========

No, you weren't, you asked if it was possible to contact them, not what the phone numbers were.

And that information on available via the very first page of their website, click on "contact us" and you get a page full of contact numbers including an Australian number.

perth
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106 posts
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5. Re: My typing error on ticket - Tiger Airways

Thanks

6. Re: My typing error on ticket - Tiger Airways

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Removed on: 8:35 pm, December 23, 2011
7. Re: My typing error on ticket - Tiger Airways

-:- Message from TripAdvisor staff -:-

TripAdvisor staff removed this post because it did not meet TripAdvisor's forum posting guidelines with regards to family-friendly language and/or subject matter. We will remove messages or topics that contain objectionable language and images (avatars or links to pornography), including but not limited to profanity, obscenity, vulgarity, pornographic literature, racial slurs, hate speech, personal insults, hostile comments and threatening language.

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Removed on: 10:36 pm, December 30, 2011
Philippines
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8. Re: My typing error on ticket - Tiger Airways

Dear Octobergirl, I'd like to know what happened in the end, am having the exact same problem with the same Airline, I spelled the surname of the passenger without one N. How were you able to fix the problem ?

Thanks

9. Re: My typing error on ticket - Tiger Airways

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This post was determined to be inappropriate by the TripAdvisor community and has been removed.

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Removed on: 4:35 pm, August 07, 2012
Edited: 4:35 pm, August 07, 2012
Chicago
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10. Re: My typing error on ticket - Tiger Airways

Try sending a Personal Message as it is unlikely the OP would still be reading this thread from 8 months ago.. You can do that by clicking on the person's name and then following the links.

Also suggest you follow the advice given by the previous posters.