My husband and I just returned from a 21 day cruise/shore trip from Phoenix to Athens with connections in London and our return flight from Istanbul to Phoenix again connecting overnight in London. I was most disappointed with British Airways. These flights are over 10 hours and the 747-400 used are a disgrace for passenger comfort. Seats are regular domestic type that are not very wide. They sit three sections of three-four-three with some rows having 2 seats. We have flown Iberia to Europe before on much more confortable environment. Seats were wider and more plush. Mind you Iberia was also economy. I would certainly not fly BA again on such a long haul as long as they continue to use these vessels. Unlike the agent who sold me the tickets stated, we were not PAMPERED at all.