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British Airways Transatlantic Oct2009

Miami, Florida
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British Airways Transatlantic Oct2009

My husband and I just returned from a 21 day cruise/shore trip from Phoenix to Athens with connections in London and our return flight from Istanbul to Phoenix again connecting overnight in London. I was most disappointed with British Airways. These flights are over 10 hours and the 747-400 used are a disgrace for passenger comfort. Seats are regular domestic type that are not very wide. They sit three sections of three-four-three with some rows having 2 seats. We have flown Iberia to Europe before on much more confortable environment. Seats were wider and more plush. Mind you Iberia was also economy. I would certainly not fly BA again on such a long haul as long as they continue to use these vessels. Unlike the agent who sold me the tickets stated, we were not PAMPERED at all.

UK
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1. Re: British Airways Transatlantic Oct2009

BA seats are basically the same as pretty much any other transatlantic airline.

I think you'd have noticed little difference with any other major US or European carrier.

United Kingdom
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2. Re: British Airways Transatlantic Oct2009

How odd. On a previous post you were advising people to avoid Iberia and to fly BA.

Miami, Florida
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3. Re: British Airways Transatlantic Oct2009

Unfortunately, I would hate for a reader to believe that BA seats are basically the same as other transatlantic airlines. Iberia and Delta are quite more comfortable for these long haul journeys. The seating in the 747-400 used for the long haul for BA is more like a US carrier domestic flight. The prefered seating on this craft are seats in a two-seat row which are limited on this vessel. I would recommend future BA travelers to check with www.seatguru.com and view the seating arrangement. I did, however, BA has a policy that certain tickets are not able to select their seats until 24 hours prior to departing . That is also very inconvenient as many purchase their tickets - like I - several months in advance then get a very bad seat. I have written BA on these matters along with the deteriorating conditions of two of the planes we flew. I will post their response if one is received.

Miami, Florida
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4. Re: British Airways Transatlantic Oct2009

Not odd at all. Iberia does have very bad service in arriving times and other matters, but regarding their seats which is what I am comparing, they hold a much better standing than BA.

United Kingdom
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5. Re: British Airways Transatlantic Oct2009

Well, I find it odd that in one post you say "Avoid Iberia Airlines, Do yourself a favor and go British Airways" and now you say "We have flown Iberia to Europe before on much more confortable environment. I would certainly not fly BA again on such a long haul!"

Melbourne, Victoria
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6. Re: British Airways Transatlantic Oct2009

Hi there

Have a look at the comparison charts on seat guru and you'll see that BA is by no means the worst for seat width or seat pitch. I have no idea what your flying experience is like but from my experience of flying to and from Melbourne to London a few times a year that is exactly what economy islike. I too was suprised when i first started flying long haul that the seats werent wider or had more legroom but thats just the way it is.

If your post is suggesting that you should steer clear of BA because there economy seats are narrow with not much legroom then you'll either have to fly business or stay home because ALL economy seats are small. Some have slightly more legroom but then a narrower seat.

From my experience of flying BA long haul their "product" is fairly good. When i say product i am including IFE, food, service, legroom, seat width, connections FF points. When your flying 21 hours these are all important considerations.

To sum up all economy seats are small and cramped but thats life, pretty much why they are called economy...and if you believe marketing hype that you will be pampered in an airlines economy section then hopefully you have learnt a lesson..

7. Re: British Airways Transatlantic Oct2009

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Miami, Florida
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8. Re: British Airways Transatlantic Oct2009

Thanks Willjd -

I travel very frequently and am aware of the economy seating issues with many airlines. However, my post is simply suggesting that since most airlines have cut down on flights the choices of comfortable vessels now is very slim and you most likely to get a "lousy" seat. I am not advising not to use BA as everyone is free to use the carrier of their choice, however, I posted my experience this time with BA. I agree with you that service on BA is pretty good and I certainly have no complaints on that. Two of the aircrafts we flew had some problems like broken armrests and non-working entertainment systems - and for a 10+ long haul, that's not good.

Thanks for your response!

New York City, New...
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9. Re: British Airways Transatlantic Oct2009

Airline/pitch in inches/width in inches

Iberia/32/17

BA/31/17.5

Horses for courses if you ask me..If you are a "world traveler" you'd be aware that BA's seats are par for the course and that you will never be "pampered" in economy (can't say I've flown many domestic US airlines where they have on demand in seat video). Besides 31" is industry standard.

(British people love nothing more than to hate on British Airways)

10. Re: British Airways Transatlantic Oct2009

-:- Message from TripAdvisor staff -:-

TripAdvisor staff has removed this post because it did not meet TripAdvisor's forum guidelines with regards to off-topic chat. Please limit conversations to subject matter directly related to the host forum. For example: when in the London forum, please stick to topics that relate to travel within the London Metropolitan Area.

Off-Topic Chatter is a forum for discussions gone afield from the topic of travel. Please note that the Off-Topic Chatter forum is un-moderated -- the Forum Posting Guidelines are not enforced, with the exception of pornographic images or text, hate speech, unauthorized re-prints of copyrighted text, and messages that promote or encourage illegal activities. Each user is expected to take responsibility for his or her own conduct.

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Removed on: 2:35 pm, November 12, 2009