Last weekend one of my sons and his young family booked for flights to Canada next year. Last night Zoom went into administration. He is away at present and does not have internet access. Does anyone know what to do next?
Unfortunately he only has a reference number and no paperwork or confirmation emails were received before he went away. He booked insurance but that was through Zoom and he therefore has no insurance company details. To add to his woe he did not pay with a credit card but with switch.
Any help would be greatly appreciated.