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American/Asian carriers

Kerikeri, New...
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American/Asian carriers

From what i gather, American airlines are quite cheap( ie do not give much free) in regards to what they give their passenegers in terms of food, drink etc. Asian carriers on the otehr hand seem quite generous ( as do european airlines). Why is this do you think? Just curious.

Arlington, Virginia
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11. Re: American/Asian carriers

United still has free drinks - beer, wine and spirits - and plenty of food on its TRANSPACIFIC routes.

Service is quite good usually.

Sunny Queensland...
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12. Re: American/Asian carriers

While I agree that service is generally much better on Asian carriers than american carriers there are other factors to consider.What has impressed me with American airlines is their response to problems.

We recently had a family trip and reunion in the US for a white christmas.Us and the family with 4 grandkids flew from Australia.Now 8 people are not going to get discount business tickets on the one plane so we flew to NYC on JAL whilst the rest took the QF codeshare to Narita and then AA to JFK.

Grandaughter,8,has severe allergies but QF did not put this into the system.Daughter always checks at the checkin counter.At BNE,JAL uses QF staff,shoulders were shrugged and nothing could be done.At least on board grandaughter was shown each meal selection from business and economy and picked the economy chicken dish and 6 Mars bars-1 from each selection.

When they arrived in NRT they went to the Admirals club to gety boarding passes for the flight to NYC,not only did the Aangel let the kids straight into the AC but inquired about the allergies,made a few phonecalls and 30 minutes later an appropriate meal was loaded onto the plane.By the way this flight had AAs new business seats and the comment was they are better than JALs.

Flying from Curacao to NYC via Miami we missed our connection in Miami thanks to the efficient immigration proceedures there.The AA agent managed to get the 8 of us plus baggage on the next flight without any dramas.Not only that but when the flight was delayed at the gate because of congestion at LGA the FA was asked if grandson,4,could go to the cockpit-no problems.He was seated in the copilots seat with captains hat on and shown all the controls.At the end he was handed the mike and over the PA came mr4-"this is your captain speaking".Priceless.Would not happen on an Asian or Australian flight.

Kerikeri, New...
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13. Re: American/Asian carriers

im suprised american airlines let anyone into the cockpit after 9/11

New York City, New...
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14. Re: American/Asian carriers

im suprised american airlines let anyone into the cockpit after 9/11

______

There's no reason why you can't visit the cockpit on the ground before or after the flight.

Oh, and the flowers story was on United in Business Class. We've flown with UA in Business Class several times before and since that flight and have never been given flowers. It appeared to be a one off nice touch.

15. Re: American/Asian carriers

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