I'm not a frequent flier. I don't know the ins and outs of air travel. I'm not savvy at all--and I've never had to change anything.
I currently have an e-ticket on Northwest for domestic travel (Boston to Detroit and back). I need to come back a day or two early. I went to the NW website and they instruct you to complete a web transaction to accomplish any changes.
Before doing that, I thought I'd ask more experienced travelers-- how impossible is this? Will they charge me a ton of money to make the change? Is it better to call a human being rather than complete their web transaction form?
Any advice you might provide would be appreciated greatly.