We bought 6 tickets from eDreams last evening from Da Nang to Ho Chi Minh city and found out there was a hidden charge which should not be there.
On the www.vietjetair.com, the total air fare should be HKD1,596.00 only. However, there was an additional HK$953.01 which stated as service charge on a separate invoice.
The eDream price that I had to pay was HKD2,480.46 which included HKD1,527.45 for air fare and HKD953.01 service fee. That is over 60% in service fee. I had tried several times in email attempting to claim the price difference which according to their lowest price guaranteed policy; all the emails have been ignored.
Don’t buy from eDreams. They are thieves.