Hi all, my husband and I are facing a dilemma. We were tricked into signing up for Marriott Vacation Club. The reason I said tricked is because when they were pitching to us, they promise us so many things but when it came down to it, we were unable to use the holiday. We've been paying for Marriott fee for the last 2 years but not once have we able to use any points. Everytime we call to enquire about booking, its always full. Once I call to ask for their advice on using my points, nobody wanted to help me..:( Infact, we emailed the lady who sold us the membership, she never replied. During signing, she mention that if we have any problems at all, we can always contact her...again...promises...!!
I think after 2 years of paying, we just want to cancel the membership but we don't know the process. Anybody has done this before?? Any advice would be greatly appreciated...Thank you thank you in advance for your help!!!