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Decided to try this Restaurant as it is close to home. Read previous reviews and decided to give it a chance. Had Burger and Fries. Portion size was small, fries were terrible I left them uneaten. Service was poor and price was high for what...you got. Normally if I see any redeeming factors I give a restaurant 2 chances before I decide never to go back. This restaurant will not get a second chance.More
This restaurant is running a SCAM - they double bill customers and steal their money.
I went on January 30, 2015 and they ran my card through saying it did not pass although I clearly saw the word ' approved ' on the...screen - they said this was not legit since the paper did not come out of the machine (mechanical issue which I did inform them). They then proceeded to pass the bill a second time. Sure enough I checked my bank statement at the end of the month and yes they billed me twice. I then intervened FIVE times to obtain a refund including presenting a bank statement which they had to admit RED-FACED that yes I had been billed twice and they would proceed with a refund as soon as they could verify their records - all this within a week. Funny that at no time in the conversation had they ever asked for my name, address or phone number - I waited an ENTIRE MONTH - and as sure as there is a god in heaven I never received one cent from these people . I even consulted a legal representative who told me that I had a ' slam dunk ' however it would cost me well over a thousand dollars to get a lawyer, pay court fees and take a half-day off work for the price of a meal - and I think they actually know this - and so the SCAM CONTINUES.
Make no mistake - the food is OK, the prices are OK but watch your *ss especially if you pay credit/debit since you may get a NASTY surprise at the end of the month - I know it happened to me and have ZERO results after 5 interventions - once you leave through that door they will be laughing all the way to the bank.
Conclusion: AVOID - at YOUR cost.
Just to prove my transparency I will give my full e-mail and feel free to write to me for any additional info/details.
I was scammed - I hope you won't - Sudbury has many fine restaurants and you are not obliged to go there.
Went without reservations and there was about 20 of us. The waitress seemed a little overwhelmed with us all coming in. Took a bit to get our pop/juice orders, ice cubes tasted off. Was informed to not use the washroom by one of the people...in our group whom did use the washroom.
When the food came, bit by bit it was very good. The entry to the place is very confusing and would not be suitable for someone who has any type of mobility challenges. The food is inexpensive and home made style food, the soup was very nice.More
I didn't know what to expect of this place. I knew it was quite old, built in 1918 and had been in business for decades. My husband and I attended a Charter celebration. The Inn was inviting and well appointed for the event it was...hosting. The Inn had set up an h'ordeuvre bar for the cocktail hour and the selection was varied and plentiful.
The entire evening lived up to the historic flavour of the hall. A places doesn't stay in business for over 100 years by giving poor service. And the present-day Colonial Inn doesn't disappoint. The evening was packed with good food - three course meal and all served up by a very conscientious staff.More
My Grandson is going to school in Sudbury but living in Coniston.
Decided when visiting him from southern Ontario to all go in for breakfast Was one of the best breakfasts we had had in ages Coffee was good as well and the staff just...marvelous. I was able to purchase sort of a gift card , for my grandson so as he could stop in when he chose to have a meal and for sure he used every dollar of this money
;;The place is busy with locals and nice and clean and bright No need to hesitate to stop in at Colonial Inn ConistonMore