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138 National Plz, National Harbor, MD 20745-1139
+1 301-686-0199
11:00 am - 10:00 pm
Closed now
All hours
Sun - Sat 11:00 am - 10:00 pm
More Info
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90 Reviews from our TripAdvisor Community

Traveler rating
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Time of year
Showing 88: English reviews
San Diego, California
Level Contributor
66 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I visited 2 separate locations in national harbor - one in the caravan next to the Ferris wheel, and the second in the fixed location. The quality of the ice cream was good, but the service not so much.

Thank morris k
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

It was very busy when we arrived in the evening, but they quickly handled customer orders and the amount of ice cream served was generous.

Thank Susan S
Hershey, Pennsylvania
Level Contributor
99 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed July 17, 2016 via mobile

Being part of a chain, this ice cream shop has a certain set of expectations-- if you've been to one, you've been to them all. However, the service at this particular place was exceptional. Every employee with whom we interacted was pleasant and super accommodating. For example, one member of our party was very disappointed by her choice of a... More 

Thank Corey_C19
Daegu, South Korea
Level Contributor
103 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 15, 2016

The Ben and Jerry's brand has never been a disappointment to me. The customer service was always great and the flavors were fresh.

Thank Cedric D
Washington DC, District of Columbia
Level Contributor
82 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed July 6, 2016

Liked the ice cream but don't like the ambient. It's not as clean as it should be, you feel sticking to the floor :/

Thank Ashkan-Ashkan
Level Contributor
387 reviews
268 restaurant reviews
common_n_restaurant_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed June 30, 2016

Ben & Jerry's is our favorite. The ice cream here was not as firm (cold) as it should have been. Given most people eat while walking, should be firm when dished out.

Thank Edmund438
Orlando, Florida
Level Contributor
74 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed June 28, 2016 via mobile

I like Ben&Jerry's ice cream. I don't usually like to pay the price for it but we are on vacation, So what the heck. There were 4 employees, none of them seemed super stoked to be working or taking orders. There is exactly one table inside and a big green cushion. There is some seating outside but it was hot... More 

Thank Baysinger
Baltimore, Maryland
Level Contributor
5 reviews
3 restaurant reviews
4 of 5 stars Reviewed June 18, 2016 via mobile

Ice cream was great. A little pricey but for the area that seems to be the norm. We sat outside on the furniture that have and enjoyed out treats. A duck came up to us and seemed to begging like a dog would for food. I thought that was amusing. Pleasant experience all around.

Thank Deryck L
Level Contributor
103 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed June 5, 2016 via mobile

It may be the high rents charged at National Harbor for the merchants, but the Ben & Jerry's prices seemed much higher than usual. The ice cream however is its usual exquisite self. The setting is so-so, with very limited seating and not a great view. Fortunately you can walk just around the corner and down onto the waterfront to... More 

Thank Richard B
Level Contributor
28 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 30, 2016

My family and I wanted to try Ben and Jerry's Ice cream after walking around the National Harbor. Ben and Jerry's is one of my favorite ice cream so was excited to see there was a shop around. The ice cream was delicious but was a little bit pricey. I would recommend getting a small sized ice cream as it... More 

Thank niffy98

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National Harbor, MD

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    4 of 5 stars
  • Value
    3 of 5 stars
    3.5 of 5 stars
Restaurant features
Takeout, Wheelchair Accessible, Outdoor Seating
Good for
Families with children
Open Hours
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
Location and Contact Information
  • Address: 138 National Plz, National Harbor, MD 20745-1139
  • Location: United States  >  Maryland (MD)  >  National Harbor
  • Phone Number: +1 301-686-0199
Want to have your Ben & Jerry's ice cream the way it was originally intended? Head into one of our locally owned and operated ice cream shops and dig into any of our euphoric ice cream flavors in the way the first scoops were served up by Ben and Jerry themselves. We even offer catering and will deliver our ice cream right to your next party or event!

Questions & Answers

Questions? Get answers from Ben & Jerry's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?