Four of us booked a table for dinner. We’ve been before several times and love it there. The food and wine is excellent and the music is fantastic, as are the views. The owner is lovely and took time to make sure we were well...looked after. When it came to paying the bill we expected €18.00 euros in change. But it didn’t come. We eventually had to ask the host - she claimed to know nothing about our booking despite the fact she’d walked us to the table a few hours before. She even took the time to show us the booking list for the night! She then got someone else and we had to re-explain. They tried their hardest to persuade us they knew nothing of the booking. She then got the waiter who served us and he informed us that because we’d paid more than was needed he thought the change was a tip! Nowhere else I’ve ever been just keeps the change. Our receipt had been cleared from the table so we had no proof. I honestly think the staff team there have some kind of scam going that the owner is not aware of (he was not around by this point). They eventually gave us our change - short by 80 cents but by this point we didn’t quibble. Needless to say they didn’t get any tip at all in the end. Such a shame; the owner has built a great place but the staff are ruining it. I’d recommend it still because the food is excellent - just be careful.More
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