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The Keys

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Ratings and reviews

Certificate of Excellence2015 - 2016, 2019 Winner
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$24 - $32
CUISINES
British
Special Diets
Vegetarian Friendly, Gluten Free Options
View all details
meals, features, about

Location and contact

Reviews (615)
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613 results
Traveler rating
304
130
78
52
49
Traveler type
Time of year
LanguageEnglish
Traveler rating
304
130
78
52
49
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All reviews sunday roast pork belly pie risotto fish and chips yorkshire pudding ice cream christmas lunch my mum birthday meal lovely meal courses lunchtime lancaster
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1 - 10 of 613 reviews
Reviewed 2 weeks ago via mobile

We frequent the keys at least once a month. We like the environment there, with good vibes from staff, good food and very tasty ales. The prices are good and the portions are satisfying.

Date of visit: May 2019
Thank inquietumc
Reviewed 4 weeks ago

Went for the Friday night fish and chips, very nice, perfectly cooked, lovely dessert also, great service from a very nice friendly lady called Caroline, overall very good

Date of visit: June 2019
Thank MarkSdbdvrbe
ManagerT5, General Manager at The Keys, responded to this reviewResponded 3 weeks ago

Thank you for taking your time to share this review Mark, I'm especially pleased that you enjoyed the food and service from Caroline. I've shared your kind comments with Caroline. Thanks again and we hope to see you soon. Kind Regards The Keys Team

Reviewed 4 weeks ago

Great service and attention by Megan and her friend. We had Burgers for tea and they were very good. Will be back again

Date of visit: June 2019
Thank Mike231055
ManagerT5, General Manager at The Keys, responded to this reviewResponded 3 weeks ago

Dear Mike, Megan was made up reading this review, thank you for sharing your good review and we look forward to welcoming you back soon. Kind Regards, The Keys Team.

Reviewed 4 weeks ago via mobile

Went out for lunch with my mum and nan, we had the hunters chicken, scampi and fish and chips. Lovely delicious food, would definitely return.

Date of visit: June 2019
Thank leoniea1994
ManagerT5, General Manager at The Keys, responded to this reviewResponded 3 weeks ago

Thank you for sharing this meal experience review. We're glad you, your mum and your nan all enjoyed the food. Hope to see you again soon, The Keys Team.

Reviewed 4 weeks ago

Stopped at the Keys forgetting it was Fathers Day,was very busy and no tables available in the restaurant, however Caroline( manager?) found us a nice table in the bar where we ordered our drinks from the young man at the bar who was very friendly,...More

Date of visit: June 2019
Thank Joan5966
ManagerT5, General Manager at The Keys, responded to this reviewResponded 4 weeks ago

Joan, Thank you for providing this great review following your meal with us yesterday. I've passed on your appreciation of the service to Caroline and also to the team for the Sunday Roasts that you enjoyed. We look forward to welcoming you both back next...More

Reviewed 5 weeks ago

Excellent friendly attentive service from all. Not too long to wait for any course. Hot food really was hot ... exactly as it should be :-) Vegetables nice and hot, yet still perfectly retaining their fresh crispness (i.e. not overcooked). Puddings were fantastic too. Can't...More

Date of visit: June 2019
1  Thank Paul_H_NW_UK
ManagerT5, General Manager at The Keys, responded to this reviewResponded 4 weeks ago

Dear Paul, Caz was over the moon when reading this review, we're pleased that you enjoyed your food during your visit on Saturday. We hope to welcome you again soon. Kind Regards Tom & The Keys Team.

Reviewed June 14, 2019 via mobile

Very nice food Nice beer -San Miguel Excellent service from Kerryn and Beth Pleasant surroundings Definitely recommendMore

Date of visit: June 2019
1  Thank Procky05
ManagerT5, General Manager at The Keys, responded to this reviewResponded 4 weeks ago

Thank you very much for your kind review, we're glad you rate our beer and enjoyed San Miguel on this visit. I've passed on special mention to Kerryn and Beth for their excellent service and we look forward to seeing you again. Kind Regards Tom...More

Reviewed June 12, 2019

Myself and 2 friends visited yesterday and the whole experience was awful. We arrived and the place was empty so we sat down and were brought 3 full menus and 1 lunch menu so had to help ourselves to another 2. We ordered drinks and...More

Date of visit: June 2019
Thank longlandslane
ManagerT5, General Manager at The Keys, responded to this reviewResponded June 12, 2019

Dear Guest, I'm really dissapointed to read this review and I'd like to express my apologies that you didn't enjoy your visit with us yesterday lunch. I don't believe the team yesterday afternoon were made aware of your dissatisfaction with the food or service, I...More

Reviewed June 11, 2019

Eight of us went for a birthday meal and couldn't fault the service, the meal or the surroundings. It was a fairly quiet night but I would still highly recommend to parties of all sizes. If they could provide us with a bit of sunshine...More

Date of visit: June 2019
Thank ppearson19
ManagerT5, General Manager at The Keys, responded to this reviewResponded June 12, 2019

Thank you very much for choosing to enjoy this birthday meal with us, we're so pleased that you had a good time and look forward to welcoming you back in the future, when hopefully the weather is a bit nicer. Kind Regards Tom & The...More

Reviewed June 4, 2019

We have eaten at The Keys on a number of occasions and have always had a great meal, however this time we were slightly disappointed. The staff were excellent and service was quick but the food could have been better. The fish and chips were...More

Date of visit: June 2019
Thank Pyjamas1
ManagerT5, General Manager at The Keys, responded to this reviewResponded June 6, 2019

Thank you for providing this review, I'm pleased that you have enjoyed many great meals with us and dissapointed that you didn't feel that your latest visit was quite as good. I've fed back your comments to our kitchen and we hope to deliver better...More

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Questions & Answers
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dachsundrosie1
January 28, 2016|
AnswerShow all 2 answers
Response from dab100midnight | Reviewed this property |
Hello, You would have to contact the keys resteraunt to see if they accept dogs??? Regards Dave
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