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The Phoenix

$$ - $$$, British,
26-28 Thames Street, Sunbury TW16 6AF, England
+44 1932 785358
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  • Excellent33%
  • Very good20%
  • Average11%
  • Poor14%
  • Terrible22%
Travelers talk about
“thai food” (19 reviews)
“ribs” (3 reviews)
“the river” (38 reviews)
Closed Now
Bar, British, Pub, Gastropub, Gluten Free Options, Vegetarian Friendly
$$ - $$$
26-28 Thames Street, Sunbury TW16 6AF, England
All Details
Write a ReviewReviews (234)
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1 - 10 of 234 reviews

Reviewed 1 week ago

Nice for a pint but that’s it...however called in for a quick drink last week and the bar was overrun with weekend cyclists. One barman and six people waiting to be served equals us walking back out of the door and having a drink at...More

Thank Richoak
Reviewed 3 weeks ago via mobile

The food took an hour to come. My chicken & bacon salad was undercooked (pink), and lacking in bacon, and the onion rings we ordered never came. The pub is nice, and lots of beers to choose from. Staff are friendly & helpful Just don’t...More

Thank Claire_higgin
Reviewed 4 weeks ago

Eaten in the Phoenix a few times over the years and it seems never to quite get it right. Ate a perfectly nice meal in here but if you have kids I would give the Kids menu a wide berth as what was served up...More

Thank TheGP
Reviewed 5 weeks ago via mobile

Firstly, the staff were incredibly rude and unhelpful. The manager was shockingly disrespectful, and down right rude. As other reviews have stated I would avoid like the plague as you are made to feel unwelcome. Didn’t try the food so I cannot comment on that...More

1  Thank mattelwood96
Reviewed July 30, 2018

my wife and i had a great meal , the staff were friendly, we were able to sit near the river and watch the evening activities

Thank mandr268
Reviewed July 23, 2018

Ordered a sharing platter of rosemary and garlic camembert. I realise it was a hot day but it was a melted mass that was impossible to put on the very frugal amount of bread, plus it was just plain not flavoured. Our skin on fries...More

1  Thank JackieS1874
Reviewed July 3, 2018

Went here for food on Sat 30th June with 4 friends visiting from Australia. After a fantastic day on the river what better way to end than a nice pub meal.....how wrong could we be. Ordered Fish and Chips and 2 burgers, waited over an...More

4  Thank MrCappuccino
Reviewed July 2, 2018

Four of us came for a meal on Saturday. We waited over an hour for the food. The fish and chips were the worst we had ever tasted. The fish tasted like deep fried smoked kipper and the chips were cold. The tiny portion of...More

5  Thank sinmack
Reviewed June 26, 2018 via mobile

This pub has a large terraced outside area with tables and chairs overlooking the river. We walked, so don’t know if they have a car park. We only ordered fries which were fine, hot and freshly cooked. There only seemed to be a single lady...More

1  Thank Ellie1145
Reviewed June 26, 2018

One of my new favourite spots, not only are you right by the glorious river, but they serve Brakspear beer too (a winner for my hubby!) I 'd been in this place a couple of times before but the revamp and refresh makes all the...More

Thank Sparkleire
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Ask a question
Questions & Answers
Kris U
October 7, 2016|
AnswerShow all 5 answers
Response from Mdog13 | Reviewed this property |
In the avenue there is a car park and some parking by the shops
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
$7 - $33
Lunch, Dinner, Late Night, Drinks
Restaurant features
Highchairs Available, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Outdoor Seating, Seating, Waitstaff, Street Parking, Accepts Credit Cards
Good for
Large groups, Families with children, Kids, Special occasions, Bar scene, Scenic view
Open Hours
12:00 PM - 10:00 PM
12:00 PM - 11:00 PM
12:00 PM - 11:00 PM
12:00 PM - 11:00 PM
12:00 PM - 11:00 PM
12:00 PM - 11:00 PM
12:00 PM - 11:00 PM
Location and Contact Information
  • Address: 26-28 Thames Street, Sunbury TW16 6AF, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Sunbury
  • Phone Number: +44 1932 785358
  • E-mail
The Phoenix has recently been purchased by Authentic Pub Co who are in the process of drawing up plans for a major refurbishment of the pub and garden. In the meantime we have given the place a thorough clean and 'blitzed' the beer and lager lines. We now serve a range of well kept beer and lager. We have put a small but carefully selected wine menu in which offers a range of wines by both the glass and bottle. We have totally redesigned the menu and now offer a selection of freshly prepared dishes including home made pies and burgers. We hope to close in January for our refurbishment but will keep you posted closer to the time, in the meantime we hope you enjoy the little changes we have made. Hope to see you all soon.
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