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We have been going to OB Plumstead for years as a favorite. They have done some renovations but the lighting is so bright your feel like you are sitting on a stage. It has totally put us off going there again.
Date of visit: August 2021
Ocean B, Agency / Consultant at Ocean Basket Plumstead, responded to this reviewResponded 2 weeks ago
Thank you for reviewing Ocean Basket Plumstead. If you could please send us your details and feedback via the link so we can contact you directly to resolve this matter. https://ob97.goreview.co.za/goreview-crm?revid=xeotl9
We look forward to hearing from you.
Worst experience ever..would never go back the manager and his staff gave us horrible service and I was very disgusted in themMore
Date of visit: March 2020
OceanB21, Owner at Ocean Basket Plumstead, responded to this reviewResponded March 21, 2020
Good day Roxy220894,
Thank you for sharing your feedback. We are concerned that you did not fully enjoy your time with us. We definitely don’t want to lose your support.
Please forward your contact details as well as this review to our customer care team...More
My husband, myself and my 2 daughters had dinner there on Thursday night. We ordered 3 platters for one and 1 Tyger platter. Plus my husband had mussel starter. Firstly, the mussels weren't even cleaned properly. I had Haloumi cheese. Just after I started eating...my platter, my stomach started rumbling, I ignored it, and proceeded to eat, but did not finish the entire dish. The minute we pulled into our driveway, I had the sudden urge to throw up, and had to run to the bathroom. The rest of my family complained about having upset stomachs that night. I phoned the restaurant on Friday and spoke to the manager on duty, called Jason, who asked that I give him some time to investigate and then he would call me back, 24 hours later, Still no call. Although he did apologize at the end of the call. R800 down the drain. We won't be going there again.More
Date of visit: December 2018
OceanB21, Guest Relations Manager at Ocean Basket Plumstead, responded to this reviewResponded January 1, 2019
We're sorry to hear about your service experience at Ocean Basket Plumstead. Please follow the link to send us your contact details so we can contact you regarding your experience. http://eyerys.net/ocean
Team Ocean Basket
Ocean Basket now been taken over by Hooked...
Does not feel the same...
Waiting for Hooked to be available on here to review
Date of visit: November 2018
OceanB21, Guest Relations Manager at Ocean Basket Plumstead, responded to this reviewResponded December 23, 2018
Good day Maqsmaqs,
Thank you for bringing this to our attention. If you could please send us your details and feedback via the link so we can contact you directly to resolve this matter. http://Eyerys.net/ocean
Me and my team pre booked and when we got there the service was quick . However our waiter was very arrogant and sarcastic which didn’t go down well as we are strangers and not at that friendly level .
Basically - good selection of food, reasonable prices, quick friendly service, great atmosphere, clean table.
Cream of salmon soup is to die for !!!
What is there not to like about the place.
Enjoyed it the first time so we went again and were equally...pleased.More
Date of visit: September 2018
OceanB21, Guest Relations Manager at Ocean Basket Plumstead, responded to this reviewResponded September 25, 2018
This review is o-fish-ally awesome Dave M.
So glad to read about your great food and service experience. We look forward to having you back again soon.
The OB Team
Had take away from here today. The calamari was OK. Ordered an 8 piece sushi and only 4 arrived, but they were very quick to send the remaining pieces after I called, so no worries. Pretty average. A bit pricey for what u get tho.
Date of visit: August 2018
OceanB21, Guest Relations Manager at Ocean Basket Plumstead, responded to this reviewResponded September 10, 2018
Hey there mullchantal,
Thanks for the review.
We look forward to having you visit us again soon.
The OB Team
I used to love this restaurant but it has become a nightmare. The food which took forever in an almost empty reastaurant was cold calamari tough as well as overcooked prawns. This was an awesome restaurant with cheerful staff but over the last 4 years...it has been on a downward spiral and is now at rock bottom.More