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CUISINES
Bar, European, Spanish, Mediterranean
Special Diets
Vegetarian Friendly
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
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meals, features, about
Reviews (243)
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Traveler rating
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49
10
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Reviewed August 29, 2020

As the only bar open on this beach Brisamar already have a captive audience. I walked up bleached white-board steps to find a table and sat down. Service was initially slow which can be the case when one dines alone, and is certainly to be...expected in most restaurants in Ibiza. The Spanish couple arriving after me had their order taken before me. So far so average. However what followed was extraordinary. I’m afraid I can’t put it down to pandemic stress - because we’re all under that. The least a person travelling from the UK to attempt to have a holiday in Ibiza knowing they have two weeks quarantine to return to is civility. I ordered Patatas Bravas along with another couple of tapas. I’ve had patatas bravas many times in Spain and I certainly know what they are. Mine arrived. They were in potato wedge form with a smattering of sauce drizzled over the top. I was looking forward to my patatas bravas. The fact that they were a very deep yellow in colour and kind of crusty on the outside was not worrying me too much. They’ll taste better than they look I thought, maybe it’s just a variation on a theme... After all - the padron peppers and chicken croquettes had been excellent - credit where credit is due. I bit into one. I excused the acidity of the sauce - anathema in patatas bravas world - but maybe they were being experimental? Through a tough outer skin and into a slightly furry potato texture and ending with another chewy layer of skin. The definite taste of stale. Oh dear. Whatever the origin of these potatoes - they had clearly been through the mill - and Brisamar saw fit to serve them to me. I wondered for a moment if the Spanish table next door would have received the same plate. These potatoes may indeed have been sautéed and then deep fried as I was informed later - but that may well have been yesterday. It certainly wasn’t today. Being Irish, I know a thing or two about potatoes. After sampling two to make sure I was right, I told the waiter that they did not taste fresh and I wished to send them back. I may as well have said I had COVID-19 and then coughed all over him. He fixed me with a horrified stare, threw his hands in the air and said ‘but they’re my grandfathers potatoes - he grows them here in the field behind!!!’ He continued questioning my questioning of the bravas. Already breaking one of the golden rules of all service industries: ‘the customer is always right’ And, in this case I was. He went on to wax lyrical about how the sauce had been made that morning - but interestingly did not include the potatoes in that line up. His attitude was astonishing, but it was to get worse. When the bill came, the charge for the aforementioned remained. I took it to the bar pointing out to a young girl that there had been a mistake. No I was told. I had to pay for them. There ensued a heated debate which was upsetting to say the least. Already, being on ones own increases feelings of vulnerability and awareness of being conspicuous. This hideous exchange heightened those feelings to the limit. I heard again about ‘my grandfathers potatoes.’ Having insisted I would not pay for third rate food I returned to my table. The waitress arrived minutes later, slammed the bill down on the table - with the offending item now removed - and said ‘now it is taken off - and never come back here again!’ The word ‘rude’ doesn’t even cover the attitude. Add a hefty dose of ignorance and actual nastiness to that in this instance At this point on the verge of tears I started apologising in a ridiculous over polite fashion to the original waiter - a habit perhaps gained from years of living in England or perhaps from being alone and vulnerable in a foreign country and with a will to enjoy my time here. He simply walked away. I don’t usually post reviews, but for too long Ibizan restaurants (pre Pandemic) have gotten away with appalling cursory and derisive service in the main. They simply trade on the fact they exist in a sought-after destination that one is lucky enough to be admitted to. There is generally no attempt made to be pleasant let alone conduct the delivery of a costumer experience in a professional manner. In whatever our world holds over the coming years, tourism as we know it will change. Creativity and excellence will be to the fore. For those lucky enough to be able to travel an experience such as this will be unforgivable and not tolerated. Ibiza will have to massively up its game in order to attract even the super rich - who’s patience does, in fact, know bounds.More

Date of visit: August 2020
Helpful?2  
Reviewed July 29, 2020

Without this been open last week we would have had no sun lounger, shade, cold drinks, ice cream and a lunch ! It was the only restaurant open And the only one renting sun loungers last week. We had wonderful lunches here, chilled and relaxes...Try the strawberry smoothie..it was delicious The staff worked really hard from morning until nightMore

Date of visit: July 2020
Helpful?1  
josemariferrer01, Director de Relaciones Públicas at Restaurante Brisamar Ibiza, responded to this reviewResponded August 30, 2020
Google Translation

¡Muchas gracias por compartir su opinión! Siempre ofreciendo el mejor servicio posible. Gracias, Brisamar Ibiza

Reviewed November 18, 2019

We always enjoy this family run bar, excellent food and freindy bar staff, we have been going to this bar for the last three years and it is the best bar on the beach.

Date of visit: October 2019
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Reviewed October 15, 2019

A place we always stop at in Es Canar, right on the beach and some great food and drinks, a jug of Sangria here never goes amiss.

Date of visit: October 2019
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Reviewed October 6, 2019

Visit this restaurant for either a lunchtime bbq burger & fries or a selection of magnificent Tapas in the evening. Either way the experience was first rate. Clean,friendly with super service and fantastic views onto the beach and bay. Coupled with chill music and sunshine,...it doesn’t really get any better than this.More

Date of visit: October 2019
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Reviewed October 5, 2019 via mobile

This place is great for drinks whilst on the beach, they don’t have a kids menu but my boys had hot dog off the normal menu at €4 not bad price really, the portion sizes are quite small so perfect for them, I had club...sandwich, not bad really not a lot of effort into presentation but tasted nice and my husband had the chicken baguette this was a good size and would recommend the baguettes if your hungry. We love the sangria and afternoon drinks but probably wouldn’t be in a hurry back for food, although the tapas looked lovely here.More

Date of visit: October 2019
Helpful?1  
Reviewed September 20, 2019 via mobile

We stopped here twice once for food and once just drinks - both times really good the views are fantastic looking down the beach and over the sea Service was quick no issues prices good

Date of visit: September 2019
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Reviewed September 19, 2019 via mobile

We came here after being ignored in the restaurant next door. We were attended to immediately and from then on they were just nice people and good normal service. The food was delicious and the menu had a variety of options. A lovely view looking...over the beach too. A great place for a drink or lunch when you are having a beach day.More

Date of visit: September 2019
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Reviewed September 4, 2019 via mobile

It was ‘ok’ we ate pizza (very average) and my son had a burger (nothing special) & drinks. lovely location though right on the beach and the kids enjoyed playing while we had a few extra drinks. I’ve been to worse but we also ate...in much better for the price.More

Date of visit: September 2019
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Reviewed August 30, 2019

I always like these restaurants on the beach they are so holiday. Great service, they were very speedy at bringing fresh drinks, we ended up coming here quite a bit, even though it cost a bit more, the service and view more than made up...for it. Very comfortable place to unwind. Great paella.More

Date of visit: May 2019
Helpful?1  
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Questions & Answers
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Lorna T
April 5, 2018|
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Response from BRISAMARIBIZA | Property representative |
Hola buenas tardes, Los precios en toda la playa de Es Cana son de 6€ por unidad y dia. Gracias
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