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Buon Apps Italian Restaurant

Certificate of Excellence
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Wharfebank House Wharfebank Business Centre Ilkley Road | Ilkley Road, Otley LS21 3JP, England
+44 1943 468458
Website
Today
12:00 pm - 2:30 pm
5:00 pm - 12:00 am
Closed now
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Hours:
Tue - Sat 12:00 pm - 2:30 pm
5:00 pm - 12:00 am
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347 Reviews from our TripAdvisor Community

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Showing 344: English reviews
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed April 25, 2016

Booked a table for lunch with girl friends. Seated immediately and service excellent throughout. Asked about gluten free and was advised what was available - still a great choice with even ravioli as an option. Bread and olive oil/balsamic dip arrived while we looked at the menu. I was given a gluten free bread roll which was strange combination of... More 

Helpful?
4 Thank clare w
Alessandro P, Owner at Buon Apps Italian Restaurant, responded to this review

Hi Clare, Many thanks for your review and the kind comments. We always try to cater for those with special dietary requirements so I'm pleased that we were able to meet your needs, (with apologies that the gluten-free bread roll wasn't quite as good as you might hope - gluten-free bread can be a particular challenge I'm afraid). I hope... More 

Kidderminster, United Kingdom
Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed April 10, 2016

Visiting Otley for the weekend from Stourbridge, checked out Trip Finder reviews and with such good feedback decided to try the restaurant - what an excellent decision it was, on our arrival the staff were welcoming and helpful, the ambience was so welcoming and pleasurable. As if this was not enough the food was faultless and the service matched it.... More 

Helpful?
1 Thank Mike B
Alessandro P, Owner at Buon Apps Italian Restaurant, responded to this review

Grazie! So pleased to read about your experience with us - it is what we aim for for all guests. We hope you'll visit again on your next trip to Otley. Alessandro More 

UK
Level Contributor
21 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed April 9, 2016 via mobile

Been here quite a few times for an early dinner with our pretty well behaved 4 year old. Went today at 5 pm so it was before evening rush. Food was all good - as expected for the price. Was pretty underwhelmed with luke warm service, pretty indifferent. Feel there should be a bit more effort when we were spending... More 

Helpful?
Thank JenandAl
Alessandro P, Owner at Buon Apps Italian Restaurant, responded to this review

Hello, Thank you for your review. I am pleased to read that you enjoyed the food but less pleased to read about the service. Please accept my apologies for this; it is clearly not the standard we aim for. Our aim for all guests that service is discreet, unfussy and efficient. We ask all guests to let us know there... More 

Leeds, United Kingdom
Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 5, 2016 via mobile

Never a bad meal or bad service and I've been over a dozen times. It's really honestly priced too, there's a few mains under a tenner. The food is top notch, I'm a fussy eater and there's still plenty for me to choose from (and no, I don't just get a plain pizza every time). The fish dishes are my... More 

Helpful?
2 Thank Sidbob505
Alessandro P, Owner at Buon Apps Italian Restaurant, responded to this review

Thank you for your kind words. They're very much appreciated. We hope to see you again soon. Alessandro. More 

Ilkley
Level Contributor
148 reviews
105 restaurant reviews
common_n_restaurant_reviews_1bd8 115 helpful votes
5 of 5 bubbles Reviewed March 23, 2016

Beautiful, fresh tasting Italian food. Large, well presented portions. I had the Lobster ravioli which was stunning. My husband had the lasagna and said it was the best he's ever had! If there is something on the menu you'd like to change slightly, they happily oblige. There are lots of parking spaces available too :-) We will be returning very... More 

Helpful?
2 Thank Rebecca H
Alessandro P, Owner at Buon Apps Italian Restaurant, responded to this review

Grazie Rebecca, for a lovely review and for choosing Buon Apps. We hope to see you again soon. Alessandro More 

Leeds, United Kingdom
Level Contributor
18 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed March 23, 2016

Been here many times, always enjoy the food (and wine) and the staff are lovely. I know they have themed nights but I have never experienced one. Parking isn't great on a lunchtime as there are very few designated places next to the building, but there is a spacious visitors' car park not too far away. Plenty of parking on... More 

Helpful?
Thank Princess Kimber... D
Alessandro P, Owner at Buon Apps Italian Restaurant, responded to this review

Grazie! So pleased you enjoyed your visit. Thank you for your review and your custom. Alessandro More 

Leeds, United Kingdom
Level Contributor
7 reviews
7 restaurant reviews
4 of 5 bubbles Reviewed March 20, 2016

Always a warm welcome and polite, friendly and helpful staff. Various different menus, set menus for lunch and dinner and a la carte. Good choice of wine. Food is good. Service is slow though so don't go if you are in a hurry. Erring on the expensive side. £11.50 for a lasagne is what I would class as expensive. Not... More 

Helpful?
Thank LaBouriette
Alessandro P, Owner at Buon Apps Italian Restaurant, responded to this review

Thank you for review. I am pleased to read that you enjoyed the food. I apologise that service was slower than you hoped for or expected. It's sometimes a fine balance between allowing guests time to enjoy their visit and waiting just a little too long to attend to them. We try hard to always get it right, but on... More 

Leeds, United Kingdom
Level Contributor
36 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed March 18, 2016

We decided to go to this restaurant on a recommendation. Not the easiest of places to find , but we were glad we did. Food amazing, atmosphere relaxed yet professional . we cant wait to return , thoroughly enjoyed the experience.

Helpful?
Thank zippydydoodah13
Alessandro P, Owner at Buon Apps Italian Restaurant, responded to this review

Thank you for your lovely review. And thank you for finding us! :-) (For anybody reading there's a map on our website at http://www.buonappsotley.co.uk/contact-us#how-to-find-us ). We hope to see you again soon. Grazie, Alessandro More 

1 review
4 of 5 bubbles Reviewed March 15, 2016 via mobile

Lovely atmospheric restaurant. Beautiful building, good food, nice wine. Not cheap so a real treat dinner.

Helpful?
Thank Beth P
Alessandro P, Owner at Buon Apps Italian Restaurant, responded to this review

Thank you Beth for your lovely comments. I would be the first to agree we are not the cheapest Italian restaurant in the area, but I feel we offer a better dining experience in terms of quality and authenticity than the 'cheap and cheerful' restaurants. I hope it won't be too long before we see you again. Grazie, Alessandro More 

2 reviews
4 of 5 bubbles Reviewed March 15, 2016 via mobile

The staff are friendly, the food good, location lovely, service is good but a bit slow and certainly not cheap. Would recommend.

Helpful?
Thank Aewith3
Alessandro P, Owner at Buon Apps Italian Restaurant, responded to this review

Thank you for your positive comments! I am sorry to learn that the service was a little slower than you expected. We try not to rush guests, but sometimes, especially if the restaurant is busy, we don't always get it right. I hope it didn't spoil your meal and that we'll see you again soon. Grazie, Alessandro. More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
$25 - $56
Cuisine
Italian, Gluten Free Options, Vegetarian Friendly
Meals
Lunch, Dinner, Late Night
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Serves Alcohol, Full Bar
Good for
Families with children, Business meetings, Special occasions, Romantic, Large groups
Open Hours
Tuesday
12:00 pm - 2:30 pm
5:00 pm - 12:00 am
Wednesday
12:00 pm - 2:30 pm
5:00 pm - 12:00 am
Thursday
12:00 pm - 2:30 pm
5:00 pm - 12:00 am
Friday
12:00 pm - 2:30 pm
5:00 pm - 12:00 am
Saturday
12:00 pm - 2:30 pm
5:00 pm - 12:00 am
Location and Contact Information
  • Address: Wharfebank House Wharfebank Business Centre Ilkley Road | Ilkley Road, Otley LS21 3JP, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  West Yorkshire  >  Otley
  • Phone Number: +44 1943 468458

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Buon Apps Italian Restaurant and other visitors
2 questions
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Skipton, United Kingdom
UK
over a year ago

See all questions (2)

Questions? Get answers from Buon Apps Italian Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?