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Jalan Batu Ferringi, Penang Island 11100, Malaysia
(60 4) 888 8888
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196 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Sidcup
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here end of July/August and this was our second visit to this hotel. Someone once said to us 'you wont be disappointed staying at a Shangri La' - that was 13 years ago and they were so right. We have stayed at 8 different hotels from this chain and you can be assured of great service and accommodation... More 

Helpful?
Thank ThorneSidcup
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed in the Rasa Wing, everything about our stay was nothing but positive. Rooms were excellent, facilities great and the staff were fantastic. Without doubt one of the best hotels ive stayed in. The afternoon tea and pre dinner canapes was a great addition, and never disappointed. Really is a stunning place.

Helpful?
Thank tahir i
Penang Island, Malaysia
Level Contributor
13 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Shangri-La Rasa Sayang Hotel is a 6 star Hotel situated in Batu Ferringhi on Penang Island. The food and service is excellent and the Hotel offers everything you would expect in a top notch Hotel.

Helpful?
Thank Russell424
Kuala Lumpur, Malaysia
Level Contributor
12 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been visiting this resort since I was a child, then got married there, and now we take our child there. The resort has been maintained well over the years, with its main attractions (the garden and magnificent rain trees), service and grounds, kept intact. We don't really care for the updated rooms in the Garden Wing because the... More 

Helpful?
Thank ACDC29
Townsville, Australia
Level Contributor
16 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

we ate at the Shangri-la fine dining restaurant, white asparagus 8 course degustation festival.certainly 1st class,every thing was perfect, food,service,ambience etc..it is not cheap, but you get an experience for a special occasion, our wedding anniversary.well done!!

Helpful?
1 Thank mike c
Perth, Western Australia, Australia
Level Contributor
11 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have found the warmth and hospitality in this hotel outstanding.The staff go out of there way to accomodate your every wish. The food starts with an excellent breakfast then for us Rasa Wing guests afternoon tea then cocktail hour all included in the room cost. The grounds are lush with 200 yo trees to shade you as you make... More 

Helpful?
Thank Bill12_13
Sydney
Level Contributor
112 reviews
100 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed July 19, 2016

My wife, my granddaughter and I came for eights days commencing the 5th July 2016 for a friend's daughter's wedding. We stayed in a family executive suite. The accommodation was fantastic. A great outlook and ambiance. The whole area was exceptionally well maintained and spotlessly clean throughout. The staff were exceptional. I haven't every visited a hotel where the staff... More 

Helpful?
Thank poppyboss
North Wales
Level Contributor
207 reviews
127 restaurant reviews
common_n_restaurant_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed July 13, 2016 via mobile

You may see from my previous review how I rated the shangri-La in KL, Well for me the Rasa Sayang beats it. From arriving to departure we were treated like kings. Fabulous staff all over the hotel, from the cleaners to gardeners, pool staff to reception, doorman to restaurant. Again we upgraded to Club - for us with no children... More 

Helpful?
Thank welshman279
Ho Chi Minh City, Vietnam
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 6, 2016

We stayed here for 10 days... The restaurants and bars all had amazing food and drinks. The restaurants were so clean and the staff were the best I have ever come across so polite and helpful

Helpful?
Thank Steve H
Level Contributor
25 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 4, 2016

i have stayed at the rasasayang at least 12 times, a world glass hotel, the staff are wonderful the food very good and the rooms are great, the whole comlex is something else. a have not stayed here for a number of years but still remember the stays my wife and i had there.the hotel, has been upgraded and i... More 

Helpful?
Thank John H

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Cuisine
Chinese, Asian, Halal, Japanese, Indian, Seafood, Vegetarian Friendly, Indonesian, Malaysian, Gluten Free Options
Meals
Breakfast, Dinner, Lunch
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Free Wifi, Valet Parking, Full Bar
Good for
Large groups, Local cuisine, Special occasions, Romantic, Business meetings, Families with children, Scenic view
Location and Contact Information
  • Address: Jalan Batu Ferringi, Penang Island 11100, Malaysia
  • Location: Asia  >  Malaysia  >  Penang  >  Penang Island
  • Phone Number: (60 4) 888 8888

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Shangri-La Rasa Sayang and other visitors
1 question
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Questions? Get answers from Shangri-La Rasa Sayang staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?