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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Cafe, British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch
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meals, features
Reviews (97)
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97 results
Traveler rating
56
26
6
3
6
Traveler type
Time of year
LanguageEnglish
Traveler rating
56
26
6
3
6
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All reviews cake fresh food staff were attentive sunday lunch mushrooms
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Reviewed 6 days ago

We were looking forward to Sunday lunch, which we booked a couple of weeks in advance. On arrival we were told they were only doing Sandwiches!!! Perhaps in future a courtesy call to let us no there wouldn’t be any hot food . What a...waste of a twenty mile round trip.More

Date of visit: September 2021
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Reviewed 3 weeks ago via mobile

I popped in today a little after 3pm to grab a spot of lunch and was initially told that the kitchen was closed and that only cakes and drinks were available but sandwiches could be purchased next door at the farm shop, which is fine....For those that haven’t visited before, the farm shop is about 10metres away and is part of the same complex and family business. I then nipped to the shop and purchased a sandwich and drink as suggested and returned to the outdoor seating area (which was empty along with most of the shop as well). At this point I was confronted by a member of staff who did introduce or excuse herself but quite rudely and abruptly said I had to purchase a drink to utilise the seating area as it is ‘Company Policy’. I calmed explained that I had just purchased my lunch from the farm shop as previously directed by another member of staff, to which the lady just repeated her previous statement again. Given the time of day and that the shop was basically empty, policy or not, some decorum could have been shown as well as some simple manners. Not wanting to argue I just left! To whoever is responsible for customer service within your department or company, I would kindly suggest that this member of staff is pulled aside to be re-trained and re-evaluated. I often visit both the shop and restaurant as I like to buy local but after today’s events, I am sorry to say that I don’t think I will be returning! To those of you that find yourselves in the same position, be very careful of this situation. I am struggling to think of a word other than SCAM! Simply appalling Jon Thorner, I thought your company was better than this! If I could, I would give this review zero stars…More

Date of visit: August 2021
Helpful?
Reviewed July 4, 2021 via mobile

A really Clean and safe environment where the staff are extremely Covid aware. We had two breakfasts which were freshly cooked using ingredients from the farm shop and it was spot on. The staff are friendly and pay attention to the cleaning of the tables...et cetera. The only downside is the coffee machine which like a lot of other cafés is situated in the restaurant and can be a bit noisy noisy. Other than that it is well worth a visit.More

Date of visit: June 2021
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Reviewed November 1, 2020 via mobile

Called in without booking but very well organised and welcomed, impressed they refused to admit people without a mask. Had a wonderful full breakfast and can recommend fully too. Clean, lovely staff...what’s not to like

Date of visit: November 2020
Helpful?2  
Reviewed October 31, 2020 via mobile

Well I have to say the best fish cakes I’ve had so full of fish and very tasty, the home made chips were great all in all fabulous food, very Covid safe and very friendly and helpful staff will look forward to my next visit...highly recommend.More

Date of visit: October 2020
Helpful?
Reviewed October 11, 2020 via mobile

Fantastic breakfast and lovely coffee in a COVID safe environment. Well done to the management and staff for doing a great job in these challenging times. Would definitely recommend.

Date of visit: October 2020
Helpful?
Reviewed September 16, 2020

My daughter and I visited The Den for lunch today. Where the food was fantastic and I cannot fault it at all, although I was very surprised that the Track and Trace was being used for Marketing purposes as there was a box to tick...to opt in for e-mails. I never saw a member of staff wear any face covering and was taken aback when I saw the server take a coffee order for two ladies sitting outside, she took their physical card to process their order and even used the ladies contactless facility to pay for the coffee before handing it back with the receipt.More

Date of visit: September 2020
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Reviewed January 27, 2020

Stopped for coffee and a cake and was made to feel very welcome. The staff were attentive but not intrusive and the place was comfortable and warm. The food and drinks were good and had a nice relaxing time. Would visit again.

Date of visit: January 2020
Helpful?
Reviewed December 22, 2019 via mobile

This was my second visit and I would come again. They do a very nice bacon buttie and a good breakfast which is plentiful. We had a vegetarian breakfast this time that included eggs mushrooms beans toast etc. The sausage was a vegetable sausage not...quorn. It comes with bubble and squeak which is a small disc on the plate which can confuse we were expecting a good homemade bubble and squeak. I think that would do really well. Lovely Service.More

Date of visit: December 2019
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Reviewed November 26, 2019

Nipped in for a quick lunch with my wife, fairly standard menu not too big. Wife chose soup of the day which was really good. I had bacon and brie sandwich - nothing fancy but well prepared and presented. Staff quick efficient and friendly and...whilst not the cheapest everything seemed pretty reasonable.More

Date of visit: November 2019
Helpful?
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Frequently Asked Questions about The Thorner's Restaurant

Yes, The Thorner's Restaurant offers takeout services.

The Thorner's Restaurant is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4