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Ratings and reviews

RATINGS
Food
Service
Value

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CUISINES
Pizza, Grill, Diner, Costa Rican
Special Diets
Vegetarian Friendly
Meals
Dinner, Drinks
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meals, features, about
Reviews (23)
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Reviewed March 4, 2020

Nice location with friendly staff but the pizza crust was not our style. The fruit smoothies were very good.

Date of visit: February 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 24, 2020

everyone here is so nice i love them and the pizza is absolutely delicious. I 10/10 would recommend this location (get the pepperoni pizza).

Date of visit: February 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed January 2, 2020

Great food, very reasonable prices, great friendly service and you might even get a Salsa dance lesson.More

Date of visit: January 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MissDCWilson, Public Relations Manager at Natchas Restaurant - Woodfired Pizza & Grill, responded to this reviewResponded January 6, 2020

Dear 376willg: Thank you so much for coming and taking the time to write a nice review about your experience at our small family restaurant. It was great to have you all here. See you next time for the advanced dancing lesson. Have a wonderful...More

Reviewed December 28, 2019

We didn't care much for the pizza. It wasn't bad, but just tasted like store-bought pizza you would heat up at home.More

Date of visit: December 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MissDCWilson, Public Relations Manager at Natchas Restaurant - Woodfired Pizza & Grill, responded to this reviewResponded December 30, 2019

Dear Abluefrog: Thank you for taking the time to write a review of our small family restaurant in Santa Elena. We are sorry to hear you did not find the pizza tasty enough. This is a family business and we make the pizza from scratch...More

Reviewed October 24, 2019 via mobile

After days of only Costa Rican food, we were craving pizza, and tried this place. We shared a large pizza (the Monteverde), which was lacking in flavor, and the crust made it taste like store-bought pizza (which I don’t think it actually is). I make...better pizza myself at home. To top it off, the service was very poor—after waiting several minutes for staff attention, I got up and grabbed oil and pepper from the server’s station, in the hopes of salvaging the flavor of the pizza. We also had to ask for the check three times. Wouldn’t suggest coming here.More

Date of visit: October 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MissDCWilson, Guest Relations Manager at Natchas Restaurant - Woodfired Pizza & Grill, responded to this reviewResponded October 24, 2019

Dear KD6889: Thank you for taking the time to share a review and let us know what happened last night. We are extremely sorry to know that you had a terrible experience. There's no excuse for what you said happened and for that, we apologize....More

Reviewed June 19, 2019

I had the vegetarian pizza which was incredible, albeit some interesting toppings of broccoli and carrot which surprisingly worked well! The owners were amazing and were happy to add/remove toppings to suit what I wanted. The drinks were also very tasty and the atmosphere great....If you are looking for a change from typical Costa Rican food, this is the place to visit.More

Date of visit: June 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MissDCWilson, Guest Relations Manager at Natchas Restaurant - Woodfired Pizza & Grill, responded to this reviewResponded August 23, 2019

Dear sjkennedy123: Thank you very much for your excellent review. Sorry, it took us a while to reply but we did not create this listing, however, we just claimed it. It is so nice to know some of our visitors took the time to share...More

Reviewed April 22, 2019 via mobile

If you want a change from Costa Rican food, come here to try a pizza. There are three different sizes and the largest one easily feeds two hungry adults. They let you do half and half which is great! It’s a deep pan pizza with...generous toppings. Staff were very friendly.More

Date of visit: April 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MissDCWilson, Guest Relations Manager at Natchas Restaurant - Woodfired Pizza & Grill, responded to this reviewResponded August 23, 2019

Dear GlobetrotterNL83: It was great to read your review and we all thank you for it. We were not able to reply sooner because we just claimed this listing. Please make sure to pay us a visit during your next trip. Gratefully yours, The Natcha's...More

Reviewed March 11, 2019 via mobile

Family of 6 Pizza for every taste, very yummy. Half the price of what you get “down town”, great service and ambiance. Fruit juices are generous and tasty, great alcohol drinks too. Left overs that were great the next day. After more than 2 weeks...traveling in Costa Rica, this was where we got the best for our money.More

Date of visit: March 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MissDCWilson, Guest Relations Manager at Natchas Restaurant - Woodfired Pizza & Grill, responded to this reviewResponded August 23, 2019

Dear cath4689: What a delight for all of us to read your review. We were not even aware there was a TripAdvisor listing for our place and that's why we reply so late. It is a nice surprise to know you enjoyed our place and...More

Reviewed February 8, 2019

We visited this restaurant with our G Adventures group, not to try the pizzas, but to enjoy their barbecue food which was absolutely amazing. The whole family seems to be involved in running this restaurant, which a little rustic in appearance but which offers delicious...food, with an obvious passion for what they do. Once we had eaten our fill, we were then put through our paces with some salsa dancing. Skill in executing the moves was not our group’s strong suit but we shared much laughter in the attempt. Hoping that we might get a chance to go back and try the pizza some day!More

Date of visit: January 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MissDCWilson, Guest Relations Manager at Natchas Restaurant - Woodfired Pizza & Grill, responded to this reviewResponded August 23, 2019

Dear Ann C: What a joy to read about your recollection of memories and your hope to come back. We just claimed this listing and were unable to reply to you any sooner so Thanks for all our family members. Next time, we will have...More

Reviewed September 13, 2018 via mobile

I visited with our G Adventures group and it was one of our best stops. The food was delicious! The drinks were all made from real fresh fruit. The owner was so kind and accommodating. We got to dance salsa. Definitely a hidden gem.More

Date of visit: September 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MissDCWilson, Guest Relations Manager at Natchas Restaurant - Woodfired Pizza & Grill, responded to this reviewResponded August 23, 2019

Dear sdgnlb: Our whole family thanks you for sharing your experience with the TripAdvisor community. Wish we had known we had this listing before so we would have replied sooner. We just claimed this listing and are so glad to be able to thank you...More

Reviewed August 18, 2018 via mobile

We walked here from our hotel through torrential rains! The outside looks nothing like restaurant, but inside it's quite nice. We were pleasantly surprise by how good the pizza was. Fresh ingredients, good sauce & crust. We were happy to find them (close to Camino...Verde B&B).More

Date of visit: August 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MissDCWilson, Guest Relations Manager at Natchas Restaurant - Woodfired Pizza & Grill, responded to this reviewResponded August 23, 2019

Dear Anne B: Everything happens for a reason and we are so glad you found us. We just found out today that we had a listing on TripAdvisor and we just claimed it. So, we too were surprised and so glad we found your review...More

Reviewed August 8, 2018 via mobile

Small family owned business they are all awesome. Pizza is yummy, pasta also and do not forget to try the passionfruit mojitoMore

Date of visit: August 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MissDCWilson, Guest Relations Manager at Natchas Restaurant - Woodfired Pizza & Grill, responded to this reviewResponded August 23, 2019

Dear aqbry: Thank you for sharing your experience with the TripAdvisor community. It was a pleasure having you and we do hope you will come back. We apologize for the late reply but 'till today we had no clue there was a listing for our...More

Reviewed May 9, 2017

dont be put off by the exterior of this local restaurant! The food was amazing.Probably the best pasta sauce I have ever had.Cooking is done by the Mother of the Costa Rican lady who owns the restaurant. hospitality was excellent, close by to Camino Verde...bed and breakfast . Food was so good we are going back there again tonight.More

Date of visit: May 2017
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MissDCWilson, Guest Relations Manager at Natchas Restaurant - Woodfired Pizza & Grill, responded to this reviewResponded August 23, 2019

Dear klandersong: From a little 2-year-old Sofia to the Grandma chef, we all thank you for writing such a review. We were totally unaware of this listing 'till today. Now we claimed it and are enjoying several wonderful reviews like yours. Thank you kindly for...More

Reviewed January 27, 2017 via mobile

This is a great restaurant ran by local people. The service is friendly and nothing is too much trouble for the staff. Jack Daniel one of the owners made us feel really welcome. We had a buffet with local food and it was delicious. They...have a fire pit so you can relax after your meal and have a few drinks watching the stars around an open fire. Highly recommended.More

Date of visit: November 2016
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MissDCWilson, Guest Relations Manager at Natchas Restaurant - Woodfired Pizza & Grill, responded to this reviewResponded August 23, 2019

Dear Liz T: Thank you for taking the time to write this beautiful review. Had we known we had a listing on TripAdvisor, we would have replied to you right away. Today, we claimed the listing after finding out by accident. It was a nice...More

Reviewed January 2, 2017

Came here because it was near our hotel and our first few choices of places weren't open. Atmosphere was pleasant with good service and reggae covers. Pizza was ok. Crust somewhat cardboardy, toppings included mushrooms from a can, but interesting with carrots and zucchini on...the vegetarian pizza. Standard beer selection: Imperial and Pilsen. Was fine when we were a little desperate, but wouldn't strongly recommend.More

Date of visit: January 2017
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MissDCWilson, Guest Relations Manager at Natchas Restaurant - Woodfired Pizza & Grill, responded to this reviewResponded August 23, 2019

Dear MNvegetarian: We recently realized that TripAdvisor had created a listing for us. So now that we claimed it we can finally read and reply to reviews. Thank you for taking the time to review and I'm sorry you think we use mushrooms from a...More

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NATCHAS RESTAURANT - WOODFIRED PIZZA & GRILL, Santa Elena - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Natchas Restaurant - Woodfired Pizza & Grill

Yes, Natchas Restaurant - Woodfired Pizza & Grill offers takeout services.

Natchas Restaurant - Woodfired Pizza & Grill is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 5
  • Value: 4.5