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Ratings and reviews

RATINGS
Food
Service
Value

Food and ambience

Pizza, Grill, Diner, Costa Rican, Vegetarian Friendly
About
Natchas Restaurant is a local family business about 5 minutes away from the crowded and small town of Santa Elena, the only village in miles. The restaurant has a spacious parking area, and it is also about 3Ks away from the Monteverde community. Our family has been providing delicious meals with a Costarican twist since 2007. There are traditional pizza and grilled dishes. Fresh fruit drinks and other exquisite beverages for every age are also available. Our small family restaurant also offers reasonable prices when you compare it with the many other local restaurants in the area. There are all kinds of offers and exclusive deals for groups and families as well as special activities that we
Special Diets
Vegetarian Friendly
Meals
Dinner, Drinks
CUISINES
Pizza, Grill, Diner, Costa Rican
FEATURES
Takeout, Reservations, Seating, Parking Available, Free off-street parking, Television, Wheelchair Accessible, Free Wifi, Accepts Credit Cards, Table Service, Playgrounds, Family style, Non-smoking restaurants
Reviews (23)
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15
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LanguageEnglish
Traveler rating
15
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3
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0
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Reviewed March 4, 2020

Nice location with friendly staff but the pizza crust was not our style. The fruit smoothies were very good.

Date of visit: February 2020
Helpful?
Reviewed February 24, 2020

everyone here is so nice i love them and the pizza is absolutely delicious. I 10/10 would recommend this location (get the pepperoni pizza).

Date of visit: February 2020
Helpful?
Reviewed January 2, 2020

Great food, very reasonable prices, great friendly service and you might even get a Salsa dance lesson.More

Date of visit: January 2020
Helpful?1  
MissDCWilson, Public Relations Manager at Natchas Restaurant - Woodfired Pizza & Grill, responded to this reviewResponded January 6, 2020

Dear 376willg: Thank you so much for coming and taking the time to write a nice review about your experience at our small family restaurant. It was great to have you all here. See you next time for the advanced dancing lesson. Have a wonderful...More

Reviewed December 28, 2019

We didn't care much for the pizza. It wasn't bad, but just tasted like store-bought pizza you would heat up at home.More

Date of visit: December 2019
Helpful?1  
MissDCWilson, Public Relations Manager at Natchas Restaurant - Woodfired Pizza & Grill, responded to this reviewResponded December 30, 2019

Dear Abluefrog: Thank you for taking the time to write a review of our small family restaurant in Santa Elena. We are sorry to hear you did not find the pizza tasty enough. This is a family business and we make the pizza from scratch...More

Reviewed October 24, 2019 via mobile

After days of only Costa Rican food, we were craving pizza, and tried this place. We shared a large pizza (the Monteverde), which was lacking in flavor, and the crust made it taste like store-bought pizza (which I don’t think it actually is). I make...better pizza myself at home. To top it off, the service was very poor—after waiting several minutes for staff attention, I got up and grabbed oil and pepper from the server’s station, in the hopes of salvaging the flavor of the pizza. We also had to ask for the check three times. Wouldn’t suggest coming here.More

Date of visit: October 2019
Helpful?1  
MissDCWilson, Guest Relations Manager at Natchas Restaurant - Woodfired Pizza & Grill, responded to this reviewResponded October 24, 2019

Dear KD6889: Thank you for taking the time to share a review and let us know what happened last night. We are extremely sorry to know that you had a terrible experience. There's no excuse for what you said happened and for that, we apologize....More

Reviewed June 19, 2019

I had the vegetarian pizza which was incredible, albeit some interesting toppings of broccoli and carrot which surprisingly worked well! The owners were amazing and were happy to add/remove toppings to suit what I wanted. The drinks were also very tasty and the atmosphere great....If you are looking for a change from typical Costa Rican food, this is the place to visit.More

Date of visit: June 2019
Helpful?
MissDCWilson, Guest Relations Manager at Natchas Restaurant - Woodfired Pizza & Grill, responded to this reviewResponded August 23, 2019

Dear sjkennedy123: Thank you very much for your excellent review. Sorry, it took us a while to reply but we did not create this listing, however, we just claimed it. It is so nice to know some of our visitors took the time to share...More

Reviewed April 22, 2019 via mobile

If you want a change from Costa Rican food, come here to try a pizza. There are three different sizes and the largest one easily feeds two hungry adults. They let you do half and half which is great! It’s a deep pan pizza with...generous toppings. Staff were very friendly.More

Date of visit: April 2019
Helpful?
MissDCWilson, Guest Relations Manager at Natchas Restaurant - Woodfired Pizza & Grill, responded to this reviewResponded August 23, 2019

Dear GlobetrotterNL83: It was great to read your review and we all thank you for it. We were not able to reply sooner because we just claimed this listing. Please make sure to pay us a visit during your next trip. Gratefully yours, The Natcha's...More

Reviewed March 11, 2019 via mobile

Family of 6 Pizza for every taste, very yummy. Half the price of what you get “down town”, great service and ambiance. Fruit juices are generous and tasty, great alcohol drinks too. Left overs that were great the next day. After more than 2 weeks...traveling in Costa Rica, this was where we got the best for our money.More

Date of visit: March 2019
Helpful?
MissDCWilson, Guest Relations Manager at Natchas Restaurant - Woodfired Pizza & Grill, responded to this reviewResponded August 23, 2019

Dear cath4689: What a delight for all of us to read your review. We were not even aware there was a TripAdvisor listing for our place and that's why we reply so late. It is a nice surprise to know you enjoyed our place and...More

Reviewed February 8, 2019

We visited this restaurant with our G Adventures group, not to try the pizzas, but to enjoy their barbecue food which was absolutely amazing. The whole family seems to be involved in running this restaurant, which a little rustic in appearance but which offers delicious...food, with an obvious passion for what they do. Once we had eaten our fill, we were then put through our paces with some salsa dancing. Skill in executing the moves was not our group’s strong suit but we shared much laughter in the attempt. Hoping that we might get a chance to go back and try the pizza some day!More

Date of visit: January 2019
Helpful?
MissDCWilson, Guest Relations Manager at Natchas Restaurant - Woodfired Pizza & Grill, responded to this reviewResponded August 23, 2019

Dear Ann C: What a joy to read about your recollection of memories and your hope to come back. We just claimed this listing and were unable to reply to you any sooner so Thanks for all our family members. Next time, we will have...More

Reviewed September 13, 2018 via mobile

I visited with our G Adventures group and it was one of our best stops. The food was delicious! The drinks were all made from real fresh fruit. The owner was so kind and accommodating. We got to dance salsa. Definitely a hidden gem.More

Date of visit: September 2018
Helpful?
MissDCWilson, Guest Relations Manager at Natchas Restaurant - Woodfired Pizza & Grill, responded to this reviewResponded August 23, 2019

Dear sdgnlb: Our whole family thanks you for sharing your experience with the TripAdvisor community. Wish we had known we had this listing before so we would have replied sooner. We just claimed this listing and are so glad to be able to thank you...More

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Frequently Asked Questions about Natchas Restaurant - Woodfired Pizza & Grill

Yes, Natchas Restaurant - Woodfired Pizza & Grill offers takeout services.

Yes, Natchas Restaurant - Woodfired Pizza & Grill offers delivery services.

Natchas Restaurant - Woodfired Pizza & Grill is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 5
  • Value: 4.5