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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$10 - $15
CUISINES
American, Bar
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features
Reviews (590)
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544 results
Traveler rating
283
167
66
17
11
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LanguageEnglish
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Traveler rating
283
167
66
17
11
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Reviewed June 2, 2022

We stayed in Luquillo around the corner from Brass Cactus and it quickly became our go-to. The food is great, the service is great and the location is convenient. There's a lot to love about Luquillo and a lot to miss. Brass Cactus falls into...both categories.More

Date of visit: May 2022
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Reviewed April 22, 2022

The food, survive, establishment was all a 10/10 very cute place and perfect for any occasion food was amazing and so was the survive

Date of visit: April 2022
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Reviewed March 28, 2022 via mobile

Slow service and poor service. Took an hour for our food and only one meal was correct. Waiter ignored us for most of the hour. He then was annoyed when we said our meals were wrong. The chicken fingers are disgusting. Skim lines of chicken...with undercooked breading. Pasta sauce is extremely spicy. Would not recommend.More

Date of visit: March 2022
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Reviewed February 14, 2022

While we were on vacation we wanted to get a taste of home, so we went there and got some burgers and drinks. The drinks were good as was the service. One of the burgers was decent, the other we didn't bother to eat. Would...be a good place to go for drinks and apps, but based on our visit we wouldn't make it our meal place.More

Date of visit: February 2022
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Reviewed August 12, 2021

I have mixed feelings about our stop here. The hostess (owner?) told us as we came in that it would be an hour wait for our food after we ordered because they were short-staffed in the kitchen. We were fine with that as long as...we could order drinks while we waited. We ordered drinks. My friend took her drink back to the bartender because she didn't feel it had much alcohol in it. We waited a LONG time for someone to take our order. Finally, my other friend went over to the waiter and asked if he would take our order for dinner. We understood that it may be a long time to get the food and we appreciated that she was honest about it, but the waiter was drying glasses. Our food was good, but not fantastic. I thought the prices were reasonable and the decor was cute.More

Date of visit: July 2021
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Reviewed June 13, 2021 via mobile

I’ve been visiting the Brass Cactus since it opened and today was as great as the first time. Food was awesome, drinks, service, ambiance, cleanliness where Flawless!!!! Pandemic has had a toll on employees (the lack of them) but owner was extremely honest and that...made the experience even better. Will be back!!!More

Date of visit: June 2021
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Reviewed May 19, 2021

The food & service was great. We had to wait about a half hour for a table (due to Covid protocol) , so we walked over to the beach. The owner called when our table was ready. Our server was excellent, very attentive. Our food...was delicious. The server recommended the Churrasco steak over the other option I was deciding on. And I’m glad I took his recommendation - SOO GOOD!More

Date of visit: May 2021
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Reviewed March 26, 2021

I’ve been visiting this restaurant since ‘77. Worst service it’s ever been. I’ve come several times with 8-12 people. At least an hour wait before food is served. When we asked for bread and chips to accommodate 3 elders at the table we were told...that we had not ordered so they couldn’t provide any. Shrimp Mofongo was terrible. Did not taste fresh. Food was served cold after an hour. No apologies. Instead make waiter questioned us about the mofongos being cold. Waitress had told us we could not have the specials because it’s Saturday. Today is Friday. Then told us we could not have specials because they were over at 4pm. Meanwhile it was 3pm. Usually I visit with friends, family and on business. Large groups are unappreciated and elders ignored. 3rd time this has happened. Not returning. Advise you to dine somewhere that has actual service.More

Date of visit: March 2021
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Reviewed March 26, 2021

I haven't visited this restaurant in several years. Now that everything is partially returning to normal I decided to go out with family and friends on a Sunday for a trip and remember this place. I’m not sure if the host is the owner, but...he welcomes us, took our names for the reservation and we waited outside for almost an hour to get a table. Server was friendly, even she takes time to take our order and bring the food. Also, she had to turn back to change our order because was we really order wasn’t available. Overall the food was good, although a little flavorless the steak, the skirt steak however was juicy. The drinks were good, I tried the blue curacao margarita. The side dishes were good too, thanks to that I discovered that I like asparagus. Well, we will be comeback someday.More

Date of visit: January 2021
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Reviewed March 19, 2021 via mobile

Owner would not serve us. We walked in about 8:00 pm and he not only told he was closed, he very aggressively approached my husband and I. We just left, we have no time for somebody’s drama.

Date of visit: March 2021
Helpful?1  
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Reviewed February 15, 2021

We headed to the Brass Cactus due to reviews and I'm so happy we did. Dinner was really really good - we did nachos and fried pickles to start and they were fabulous. As midwesterners, we love a good steak and these were the real...deal. We had a late dinner and it was a ghost town when we left the restaurant. If you Uber from the Wyndham, like we did, please make sure you secure a ride home before the curfew nears. We got lucky, but there was a point we were nervous that we would be walking a few miles on a highway. Servers were knowledgeable and bilingual. Owner made sure to squeeze us in when we told him we came for the steaks and because of the good reviews. Thrilled that he did!!!More

Date of visit: January 2021
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Reviewed November 16, 2020 via mobile

I’ve been coming to this place for years and always the same good taste. The Bushwalkers are delicious and the burgers too. We had very good service also! Will keep recommending.

Date of visit: November 2020
Helpful?2  
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Reviewed October 23, 2020

Full disclosure: We've eaten at this restaurant four times over the past 8 years. The first two times, it was average, so we didn't go back for several years.Recently we decided to give it another try.The food was excellent and so we recommended it to...our friends. Tonight,though, the food was inexcusable. After a 90 minute wait for take out, we got home and opened our food to find soggy, cold French fries and a falling apart fish sandwich. The fish was so thin and dry. The buns were dry and crumbling. The tomato slice, onion and pickles were wrapped in foil and tossed in the bag. I have truly had better fish and fries at fast food places. What a disappointment! We will never go back.More

Date of visit: October 2020
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Reviewed July 24, 2020

I believe due to COVID, there was only one server. She was also the bartender, but she was still very attentive. The drinks were great. I recommend the tequila chicken. It was so flavorful and they pour a tequila shot right over top while it's...sizzling in front of you!More

Date of visit: July 2020
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Reviewed July 7, 2020 via mobile

The food awsome, but the service must improve. One waitress for many people. The kids were desperate to eat.

Date of visit: July 2020
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Questions & Answers
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N4917BVpetern
February 24, 2020|
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Response from JA J | Reviewed this property |
Yes there is. If not just ask they'll make it.
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Melville_NYDuffers
November 19, 2017|
AnswerShow all 2 answers
Response from Hector R | Reviewed this property |
I recommend you call them directly; at 1 (787) 889-5735. They might still not have power since the passing of storm Maria.
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Frequently Asked Questions about The Brass Cactus

Yes, The Brass Cactus offers takeout services.

The Brass Cactus is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4