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The Black Swan Tearoom

Certificate of Excellence
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Market Place | Market Place, Helmsley YO62 5BJ, England
10:00 am - 5:30 pm
Open now
All hours
Sun - Sat 10:00 am - 5:30 pm
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330 Reviews from our TripAdvisor Community

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Showing 329: English reviews
Coventry, United Kingdom
Level Contributor
27 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Had a lovely afternoon tea here on a very wet day. Food and cakes were lovely. My wife enjoyed the champagne too. Service was excellent but my only gripe comes here. The staff were very pushy on the romance bit. Flowers for a romantic tea, would you like a photo for a romantic couple? Just a bit too much. Having... More 

Thank Donkeyelddis
Waxahachie, Texas
Level Contributor
30 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Such a lovely place for breakfast! We stayed at the Black Swan Hotel, and when we booked, we didn't pay for an included breakfast. But, when we told the concierge this they offered an included breakfast and past 10 am which was very appreciated. The service was phenomenal, very friendly. We could tell our waiter knew what he was talking... More 

Thank Jessica L
Northallerton, United Kingdom
Level Contributor
40 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Afternoon tea on a Sunday afternoon was very good. The service was excellent, friendly waiter with a good sense of humour made the difference as previous visit service was offhand.

Thank val1101
Level Contributor
151 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We were bought a voucher for Christmas and decided to visit The Black Swan this week. The staff were very friendly, yet so professional. The range of sandwiches, scones and cakes was very good and they were delicious. If you are looking for a traditional afternoon tea with a slight modernised twist and done to an exceptional standard, this is... More 

Thank Neil M
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Can throughly recommend the full English breakfast. Every time I have visited the food has been excellent. The staff are friendly and polite and brilliant with my little girl. They have a good selection of teas and coffees and biscuits and cakes. A yummy treat!

Thank Silverdevilangelgirl
Manchester, United Kingdom
Level Contributor
101 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked a special package at the Black Swan which included a glass of champagne and delicious cake then dinner in the restaurant with the tasting menu. The food was exceptional, especially the sea bass in shellfish broth and the duck. For a tasting menu the first courses (which are understandably small) were very slow coming along and we getting... More 

Thank Jenny P
Level Contributor
1,100 reviews
842 restaurant reviews
common_n_restaurant_reviews_1bd8 475 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Great experience in Helmsley- delightful tea room. - lovely decor. Great selection of fresh produce and friendly efficient staff. Priced at too end of market but worth a visit for a treat and a lovely afternoon tea experience !!

Thank Paulsmithcasty
Tarporley, United Kingdom
Level Contributor
180 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed July 21, 2016 via mobile

We always call here if we are visiting or travelling through Helmsley. This is a typical English Tea Room offering a touch of class and elegance. You do pay for it though. They offer a lovely range of tempting cakes as well as soup, sandwiches etc. The cafe is attached to the Black Swan Hotel. In summer they also have... More 

Thank ILStourton
Solihull, United Kingdom
Level Contributor
64 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed July 20, 2016 via mobile

Stayed locally, but had afternoon tea here, And very pleasant it was too. Lovely staff tasty food and a typically North Yorkshire welcome. Worth a visit for a treat in this lovely olde worldly county town.

Thank Bob M
Level Contributor
45 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 15, 2016

We have been calling in here for many years. Good service and well prepared food. I have friends who have stayed here and they tell me that it is very good.

Thank Graham H

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    4 of 5 stars
  • Value
    4 of 5 stars
    4 of 5 stars
Average prices
$7 - $40
British, Gluten Free Options
Lunch, Breakfast, Drinks, Brunch
Restaurant features
Highchairs Available, Serves Alcohol, Full Bar, Seating, Waitstaff, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations, Outdoor Seating, Parking Available, Validated Parking, Wheelchair Accessible, Free Wifi
Good for
Families with children, Local cuisine, Special occasions
Open Hours
10:00 am - 5:30 pm
10:00 am - 5:30 pm
10:00 am - 5:30 pm
10:00 am - 5:30 pm
10:00 am - 5:30 pm
10:00 am - 5:30 pm
10:00 am - 5:30 pm
Location and Contact Information
  • Address: Market Place | Market Place, Helmsley YO62 5BJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  North Yorkshire  >  Helmsley
  • Phone Number: 441439770466
The Black Swan Tearoom, located in the picturesque market town of Helmsley in the North York Moors, is both charming and traditional, and offers a fabulous quintessentially English Afternoon Tea experience which even the connoisseurs of Afternoon Tea wouldn't be able to fault. In addition to the traditional Afternoon Tea which changes seasonally making best use of the fresh, local produce available, a wide selection of brasserie style dishes are also served making the Tearoom the ideal place to meet up for lunch or simply just a cup of tea and a chat.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Black Swan Tearoom and other visitors
1 question
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Questions? Get answers from The Black Swan Tearoom staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?