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Feversham Arms Hotel & Verbena Spa

High Street, Helmsley YO62 5AG, England
+44 1439 770766
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Overview
  • Excellent44%
  • Very good24%
  • Average19%
  • Poor8%
  • Terrible5%
Travelers talk about
“chateaubriand” (3 reviews)
“satay” (2 reviews)
“roe” (2 reviews)
Restaurant Hours
CUISINES
British, Vegetarian Friendly, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
High Street, Helmsley YO62 5AG, England
All Details
Write a ReviewReviews (191)
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1 - 10 of 191 reviews

Reviewed 2 weeks ago via mobile

The service was poor, unwelcoming and not friendly at all. I waited at the bar for at least 1 minute before Anyone of the 4 staff chatting behind the bar, acknowledged us. It was a very warm day so it would have nice to have...More

Thank Mwalshm
Reviewed 2 weeks ago

The afternoon tea here was delicious, served around the swimming pool on a sunny afternoon. The scones and cakes were great.

Thank TiggyLancashire
Reviewed 4 weeks ago via mobile

I’m sure the Michelin Star on display as we entered the hotel does not relate to the lunch menu, but it did give an expectation of a quality which the lunch simply failed to deliver. We sat near the pool and the attentive staff were...More

Thank Dave0163
Reviewed May 5, 2018

Very poor service and the quality of the coffee was poor for the price paid. Very sad as I had previously had tea at the Black Swan and it was excellent.

Thank Rob C
Reviewed April 22, 2018 via mobile

We had a fantastic stay in this beautiful hotel, gorgeous rooms, delicious food and great staff who couldn’t do enough for us. We can not wait to return x

Thank Emma B
Reviewed April 8, 2018 via mobile

My parents stayed for 4 nights expecting 4 star luxury. They reported that the service was slow and the rooms too hot. They said it was ok but not worth the price.

Thank Anna H
Reviewed April 7, 2018

The mackerel starter was burnt and tasteless which didn’t start the evening off well. Unfortunately things seems to go from bad to worse making me think that I had actually gone to fawlty towers. We ordered sparkling water which the waiter insisted on emptying the...More

Thank Paul B
Reviewed March 30, 2018 via mobile

I was reluctant to write a poor review but considering the restaurant haven't been able to respond to my complaint, I feel it is warranted. While the food was excellent, the whole experience was let down by some very poor service. We arrived for our...More

2  Thank Daniel G
Reviewed March 19, 2018 via mobile

My husband and I chose this for a wee get away. Really lovely place and staff are great, very helpful. We used the spa before checking out and it was a lovely way to finish our break. Would advise you book early if you want...More

Thank shonajoon
Reviewed March 6, 2018 via mobile

Everything about our stay was perfect. The staff could not be more helpful, even knocking on the hotel door to ask if we had enough tea & coffee. The spa facilities are cosy and comfortable & not too many people. We even braved the outdoor...More

Thank mminnie92
Nearby
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Feversham Arms Hotel & Verbena Spa
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Questions & Answers
H3374AFroberta
July 24, 2016|
Answer
Response from Gareth G | Reviewed this property |
Prices. Was included in our package. I was not happy with our meal - I'm coeliac and they had plenty of forewarning. It was all cobbled together on the night and my meal included gluten. We had many other complaints about... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Serves Alcohol, Full Bar, Free Wifi, Private Dining, Highchairs Available, Wheelchair Accessible
Good for
Families with children, Business meetings, Local cuisine, Special occasions
Location and Contact Information
  • Address: High Street, Helmsley YO62 5AG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  North Yorkshire  >  Helmsley
  • Phone Number: +44 1439 770766
  • E-mail
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