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Benihana

50 Tri County Pkwy, Cincinnati, OH 45246-3270
+1 513-772-4800
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Overview
  • Excellent15%
  • Very good15%
  • Average18%
  • Poor28%
  • Terrible24%
3 weeks ago
“Miss the old Benihana”
Sep 14, 2017
“Nowhere near what it used to be”
Closed Now
5:00 PM - 10:30 PMAll hours
CUISINES
Japanese, Asian, Sushi
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
50 Tri County Pkwy, Cincinnati, OH 45246-3270
All Details
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Reviews (58)
Traveler rating
Traveler type
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1 - 10 of 56 reviews

Reviewed 3 weeks ago via mobile

Chef was a young kid. Very inexperienced. Was extremely heavy on the pepper. Meat cuts were way too big. Wouldn't cut the large pieces until everything was cooked for the table. By then it was cold. No knives were allowed to customers! He cooked each...More

Thank lgabe2706
Reviewed October 7, 2017

We finally left with no meal at 10:45 pm. Poor family sitting next to us did also with a young child and elderly disabled grandmother. Chefs all disappeared for near an hour? Manager Brittany- quickly offered a discount but all we wanted was to eat...More

Thank djones12fee
Reviewed September 14, 2017

Showed up on time at 7 PM. Waited and waited, ordered drinks that didn't come, had to remind server that we ordered drinks. Waited some more. Table next to us served. Waited. Did not get served our meals until well after 8 PM. Service not...More

Thank John D
Reviewed August 12, 2017 via mobile

The preparation show was great. The food quality is horrible. We will not return. This establishment has been steadily declining for several years.

Thank Dmcdon2851
Reviewed August 9, 2017

I have been dining at this restaurant for a long time and never had this bad of service. There were only 4 chefs working and our table had to wait at last 45 minutes before a chef even made it to our table. Half of...More

1  Thank sylkiest1
Reviewed July 26, 2017

We traveled from East Beavercreek to Benihana for a 6:00 resversation on7/25/17, that we made earlier, and I told them we had a 50 minute drive and should be there by 6:00, and was told "just get there when we can". We ran into traffic,...More

Thank ARTHUR W
Reviewed July 7, 2017

We had a 6:45 reservation for 12, added 1 person to our party and were willing to split up and the hostess flat out said "we cannot seat you". REALLY? Not even we can seat you all in an hour, nothing!! Will never return.

Thank Jen W
Benihana M, Guest Relations Manager at Benihana, responded to this reviewResponded July 11, 2017

Jen, We're sorry to hear this as it shouldn't have happened. Thanks for bringing it to our attention. Your feedback will be shared with our Guest Relations team for improvements.

Reviewed April 21, 2017

I have been visiting this restaurant for the last twenty years. Most of the time I have had a very good experience. Today we were not treated as customers. My wife and I stopped in right when it opened at 5pm. My wife asked if...More

Thank Diner435
Benihana M, Brand Communication at Benihana, responded to this reviewResponded April 26, 2017

Diner435, we're sorry to hear this as it shouldn't have happened. Thanks for bringing it to our attention. Your feedback will be shared with our Guest Relations team for improvements.

Reviewed April 17, 2017 via mobile

We went on Easter, and had a great time. With three younger kids going out can be an adventure but we all had fun. A bit pricey for a family of five but it was a great experience. Chef and staff were friendly and the...More

Thank Oakbug
Reviewed February 19, 2017 via mobile

The chef was engaging but got unnecessarily rude to my family when a request was made for a dish of ginger sauce. The manager made it right in the end. My chicken with vegetables and noodles was good. However, my wife ordered a filet cooked...More

Thank BNGEffect
Benihana M, Brand Communication at Benihana, responded to this reviewResponded February 21, 2017

Thank you for sharing your review. We understand your disappointment as this shouldn’t have happened. Your feedback helps us to make improvements and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato. If you would like to get in...More

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Questions & Answers
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$21 - $30
Cuisine
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Dining Style
Casual Dining
Good for
Kids, Families with children
Open Hours
Sunday
2:00 PM - 9:00 PM
Monday
11:30 AM - 3:00 PM
5:30 PM - 9:30 PM
Tuesday
11:30 AM - 3:00 PM
5:30 PM - 9:30 PM
Wednesday
11:30 AM - 3:00 PM
5:30 PM - 9:30 PM
Thursday
11:30 AM - 3:00 PM
5:30 PM - 9:30 PM
Friday
11:30 AM - 3:00 PM
5:00 PM - 10:30 PM
Saturday
5:00 PM - 10:30 PM
12:00 PM - 3:00 PM
Location and Contact Information
  • Address: 50 Tri County Pkwy, Cincinnati, OH 45246-3270
    (Springfield Pike)
  • Location: United States  >  Ohio (OH)  >  Cincinnati
  • Phone Number: +1 513-772-4800
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