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The Cheesecake Factory

7875 Montgomery Rd, Spc 3111, Cincinnati, OH 45236-4344
+1 513-984-6911
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Overview
  • Excellent43%
  • Very good32%
  • Average15%
  • Poor7%
  • Terrible3%
Travelers talk about
“cheesecake” (121 reviews)
“steak diane” (5 reviews)
“lettuce wraps” (4 reviews)
Closed Now
Hours
CUISINES
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
7875 Montgomery Rd, Spc 3111, Cincinnati, OH 45236-4344
All Details
Write a ReviewReviews (318)
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1 - 10 of 301 reviews

Reviewed 3 days ago via mobile

We enjoyed our dinner very much after a 20 minute wait for a table. The menu here is impressive and a little intimidating. The wait staff was good and the ambiance is nice.

Thank frobozzj
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 days ago

Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed 5 days ago via mobile

Usually visit a Cheesecake Factory in every US city we visit and this was an unfortunate experience. I have eaten at this location before and enjoyed it. Not this time, Soft tacos were burnt and the waitress explained it off as unavoidable. I have never...More

Thank Vivian E
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded yesterday

Hi Vivian, we would like to speak with you a bit more about your experience. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions" from the Contact Category menu. Thank you.

Reviewed 1 week ago

To be fair, I will describe both the good and bad parts of our experience. We arrived at the restaurant after 6 PM on a Saturday night and it was busy. We were told a 50 minute wait and were seated at 45 minutes. Our...More

Thank James O
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 days ago

Hi James, We are truly sorry for the wait you had to endure! We know it is hard to wait while you are hungry and completely understand your frustration with us. Our team should have better communicated any delay with your meal and please be...More

Reviewed 1 week ago via mobile

I ran in and ordered 2 pieces of cheesecake to go. They take my money and make me wait 35 minutes for them to cut 2 pieces.More

Thank sheri723
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 days ago

We are truly sorry for the wait you had to endure! We know it is hard to wait while you are hungry and completely understand your frustration with us. Our team should have better communicated any delay with your order and please be sure that...More

Reviewed 1 week ago via mobile

Yummy food amazing atmosphere. Was looking for something to eat late night and those as a great choice see the picture

Thank KimmieKakes
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed 2 weeks ago via mobile

My family & I love the Cheesecake Factory in Lexington, Ky, however this one in Ohio is severely lacking in service. We sat & waited on our food for exactly 1 hour & 43 minutes! Also, their food portions are smaller than the one in...More

Thank carmikemattbrook
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

We are truly sorry for the wait you had to endure! We know it is hard to wait while you are hungry and completely understand your frustration with us. Our team should have better communicated any delay with your meal and please be sure that...More

Reviewed 2 weeks ago via mobile

My In-laws we're going home the next morning. Unfortunately we live 17 hours away. Last year we drove out west , this year was their turn to drive east. It's always hard to say goodbye until next year. Cheesecake,however , makes most things a little...More

Thank Foreveryoungtogether
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hello and thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit for more of our cheesecake.

Reviewed 3 weeks ago

I had the best meatloaf imageable! It was super sized with Mashed potatoes smothered in mouth watering mushrooms! Absolutely wonderful and then I had to take home the Cheesecake since I was full! But the Cheesecake was wonderful the next day!

Thank susangaines
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Thank you for your review. We're glad to hear that you enjoyed your meal! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 5 weeks ago via mobile

Was on a road trip and this was my last stop before heading home. I cannot be by a CF and not go as I dont have one in my town. I got the Cobb salad for lunch and the Celebration cheesecake that had white...More

Thank CDarrett
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Thank you so much for this review. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed September 7, 2018 via mobile

Took a little bit time to get a table there , but everything was very good, the food, the atmosphere

Thank Abdulrahman A
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded September 8, 2018

Hello. Thank you so much for your review. We are very glad to hear that you enjoyed your experience with us! Thank you for your patience with the wait and we hope to see you again soon!

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Large groups, Kids, Special occasions, Bar scene, Families with children
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 7875 Montgomery Rd, Spc 3111, Cincinnati, OH 45236-4344
  • Location: United States  >  Ohio (OH)  >  Cincinnati
  • Phone Number: +1 513-984-6911
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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