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Travel safe during COVID-19
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What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regular temperature checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Updated 01/27/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Veranda
Updated 01/27/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$20 - $50
CUISINES
Fusion, American, Asian
Meals
Late Night, Lunch, Dinner, Drinks
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features, about
Reviews (144)
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103 results
Traveler rating
49
28
12
7
7
Traveler type
Time of year
LanguageEnglish
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Traveler rating
49
28
12
7
7
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Reviewed January 7, 2020

We have had afternoon tea at the Veranda before and really enjoyed it. This time we went with the family and took a friend as a christmas present. However we were very disappointed. First of all we went with my daughter who is gluten free....There was ABSOLUTELY NOTHING on the menu for gluten free people. We were told if we had ordered 24 hours in advance we could have had something. But there wasn't a salad or a cracker or a piece of cheese anywhere that they could provide her with to eat. She had one tiny piece of chocolate and sat and watched us eat all the wonderful delicacies. Seriously?? You can't have something frozen that you pull out? or make the tiny sandwiches on gluten free crackers? or have some other menu item available? Seriously she had to WATCH us eat? In this day and age ind in an upscale place like this, CERTAINLY they can do better. Secondly compared to the first time we were there, they gave us teapots filled only half full with lukewarm water. The obligingly refilled them with more lukewarm water when we asked but the tea was weak and not very flavorful, compared with he first time we were there a year ago when we had the best tea we had ever tasted. For the exorbitant price we paid this was a big disappointment.More

Date of visit: December 2019
Helpful?
Kahala_Resort_Hawaii, Owner at The Veranda, responded to this reviewResponded January 10, 2020

Aloha, thank you for taking the time to share a review. It was a pleasure to welcome you back for afternoon tea. We pride ourselves on offering the highest level of guest service, so we are disappointed to hear about your experience with the water...More

Reviewed November 24, 2019

We experienced The Veranda in three occasions, for afternoon tea, drinks and dinner. The afternoon tea was lovely even though we couldn't get a table on the veranda. The small dishes were delicious and so was the tea. The next night we had drinks overlooking...the lagoon in a warm evening night. We were happy with our drinks and appetizers. It's a great place to relax after a full day. Our last night we decided to have dinner at The Veranda since we were already there having drinks. The sushi dish was really good! Thick cuts of fresh fish! In all three occasions the service was great!More

Date of visit: November 2019
Helpful?2  
Kahala_Resort_Hawaii, Manager at The Veranda, responded to this reviewResponded November 26, 2019

Aloha! It was a pleasure hosting you for afternoon tea, drinks and dinner. We’re thrilled to hear that you enjoyed the delectable cuisine and views from our alfresco lounge. Excellent choice with the sushi! We also highly recommend the Poke Musubi if you haven’t tried...More

Reviewed November 19, 2019

Loved the Veranda every time we ate or had drinks. They make some delicious non-alcoholic drinks and the food was great every time. Hostess was friendly and accommodating to our needs and wishes and the service was over the top and friendly every time. Kahala...has great places to eat, and this is one of them. In fact ALL of them are the same: great delicious food, great service, great ambiance.More

Date of visit: November 2019
Helpful?1  
Kahala_Resort_Hawaii, Manager at The Veranda, responded to this reviewResponded November 21, 2019

Aloha, William! We’re so glad you enjoyed our living room of the stars and delicious non-alcoholic drinks! We have shared your wonderful feedback with our team and look forward to seeing you again soon. Mahalo!

Reviewed October 25, 2019

I found this resort on Trip Advisor and so glad we did. We wanted to come to The Verandah for dinner which offers a Lounge Menu. We shared the Pupu Platter and ordered a couple of other small meals and it was plenty. We were...seated on the verandah overlooking the pool and beach area with good views of the dolphin pools. The service was very efficient and the ladies very friendly. We loved the whole area and would definitely return. Highly recommended!More

Date of visit: October 2019
Helpful?
Kahala_Resort_Hawaii, Manager at The Veranda, responded to this reviewResponded October 28, 2019

Aloha! We’re so happy to hear that you enjoyed your alfresco dining experience with us - excellent choice with the Pupu Platter! We look forward to welcoming you back soon. Mahalo!

Reviewed August 7, 2019

Beautiful setting overlooking beach. Service was first class and food excellent. Would definitely recommend afternoon tea here.

Date of visit: April 2019
Helpful?
Kahala_Resort_Hawaii, Manager at The Veranda, responded to this reviewResponded August 9, 2019

Aloha! We’re thrilled you enjoyed your afternoon tea experience and the food and service exceeded your expectations. Thank you for your kind review, we look forward to welcoming you back soon! Mahalo.

Reviewed July 7, 2019

Superb feed and priceless views, a very nice experience for the patron. Nice Hawaiiana service in a tasteful setting.

Date of visit: February 2019
Helpful?1  
Kahala_Resort_Hawaii, Manager at The Veranda, responded to this reviewResponded July 12, 2019

Aloha, DanaLosAngeles. We appreciate you taking the time to share a review. We're thrilled to hear that our service and atmosphere exceeded your expectations. If you haven't tried our Veranda Flights, we highly recommend them. We look forward to welcoming you back soon!

Reviewed June 28, 2019

I have been to numerous tea services all over the world. The afternoon tea served at the Veranda, located at the Kahala hotel and resort, is by far my least favorite. Tea service starts at $50-, with tax/tip you are spending around $63- The quality...of the mini desserts was above average for desserts on the island of Oahu; however, the scones crumbled with the slightest touch, they were too brittle/dry and the mini sandwiches were average. The clotted cream melted instantly in the heat. Service was stoic at best. We were rushed out due to the staff's desire to set up for a larger group. The dolphins on the property are lovely to watch. Parking is free when validated in the restaurant.More

Date of visit: June 2019
Helpful?1  
Kahala_Resort_Hawaii, Manager at The Veranda, responded to this reviewResponded July 16, 2019

Aloha, Ann. Thank you for sharing your input with us. We're disappointed to hear that your Afternoon Tea experience was anything other than excellent. We've shared your comments on the scones and clotted cream with our team for review. Exceptional guest service is our calling...More

Reviewed March 29, 2019

had one dinner on the veranda and we felt so spoiled! The wait staff were amazing and we had small plates and cocktails while listening to the piano. more Hawaiian music would be a terrific upgrade if possible!

Date of visit: March 2019
Helpful?
Kahala_Resort_Hawaii, Manager at The Veranda, responded to this reviewResponded April 2, 2019

Aloha, Dallas. We appreciate you taking the time to share a review. We're thrilled to hear that our service and atmosphere exceeded your expectations. We look forward to welcoming you back again soon!

Reviewed February 12, 2019

Relax either indoor or out door to High Tea experience, small meals, wine and great service. Enjoy evenings with piano being placed with wonderful singers.

Date of visit: February 2019
Helpful?1  
Kahala_Resort_Hawaii, Manager at The Veranda, responded to this reviewResponded February 14, 2019

Aloha, Paul! Thank you for taking the time to share your experience. We're so glad that you enjoyed High Tea. If you haven't tried our Coravin Wines by The Glass, we highly recommend them. We look forward to welcoming you back soon!

Reviewed January 30, 2019 via mobile

The Veranda is a lovely setting for dining. It is adjacent to Waikiki and has wonderful views of the ocean. We had tea here. And the service and food were impressive. It also afforded us glimpses of the 2 wedding parties being held here.More

Date of visit: January 2019
Helpful?
Kahala_Resort_Hawaii, Manager at The Veranda, responded to this reviewResponded January 31, 2019

Aloha. We appreciate you taking the time to share a review. We're thrilled to hear that our service and atmosphere exceeded your expectations. If you haven't tried our Kohana Daiquiri made with Hawaii’s Agricole Rum, we highly recommend them. We look forward to welcoming you...More

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Frequently Asked Questions about The Veranda

Yes, The Veranda is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

The Veranda is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 4.5