A little back story first. I live in Hawaii and have been dining at the Hau Tree Lanai for over 20 years. In fact, had my 70th birthday celebration catered in the upper private dining room. Knowing that the hotel/restaurant were under new management and...as a result, all the staff had been let go, we knew that there would be changes to this iconic restaurant so went into the experience with an open mind. Three of us visited the Hau Tree on Tuesday, 1/5/21. We were impressed with the appearance of the lobby and approach to the restaurant. The restaurant had replaced all the furniture using round tables which I prefer. The hau trees were trimmed back substantially and new lighting fixtures were installed in the trees. The iconic railing had been removed with open access to the beach. The initial service was done well, however it soon fell apart. On arrival of our appetizers plus the main course plus the desserts, the wait staff had to "resell" the items...who gets the corn salad, who gets the Mahi-mahi, who gets the flank steak, etc.,etc., etc. The flank steak was excellent, the Mahi-mahi was tasteless and the 3rd fish main course was medium. We did see a couple of old faces in the wait staff and were warmly welcomed back by them. One last observation. The wait staff were in white T-shirts and blue shorts...maybe appropriate for breakfast and lunch but NOT appropriate for evening fine dining. We will revisit in a couple of months to see if the service and food have improved as they had only been open for a few weeks.More































