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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Pizza, Italian
Meals
Lunch, Dinner, Late Night
FEATURES
Delivery, Takeout, Reservations, Seating, Television, Wheelchair Accessible, Gift Cards Available
Reviews (54)
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52 results
Traveler rating
21
20
4
4
3
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Time of year
LanguageEnglish
Traveler rating
21
20
4
4
3
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Reviewed September 9, 2020

I work out of state and come home routinely to my favorite places to eat. I told my husband how awesome Prima's food has been since I was a teen only to come and be greatly disappointed. What happened to the taste, quality... & presentation????...Everything has significantly declined. The pizza dough has been made with cheaper ingredients and is 1 step away from Frozen Pizza & the size has decreased! The pizza sauce tasted like a box of salt! The signature taste of Prima's is gone, the sub was soggy & had no taste or flavor, & the wings were horrible, a travesty to the name "Buffalo Wings", which we solely take pride in; they tasted like they were boiled or defrosted in a microwave & fried...with no flavor. What happened to you Prima???.....Turn back to the old ways before its too late!! I remember the restaurant when it occupied all 4 corners of Chippewae, the owner took pride in his food....who is in charge now, they obviously have no clue!!More

Date of visit: September 2020
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Reviewed March 26, 2019

My wife and I ate here as it was close to our hotel and we were in the mood for pizza in a place where you could eat-in without paying a fortune. A cheese slice seemed cheap - $2.53. However, after eating it, I understood...the reason for its price. First, I was disappointed in the size of a slice. Next, the crust was thin (which is OK) but limp. My main disappointment, though, was with the sauce. There wasn't much of it on either of the two slices that I ate and the sauce that was there was very bland. You can eat in the restaurant. An upstairs loft has about a dozen tables and a large-screen TV. The area was pretty beaten-up, but, as the sign there said that the restaurant is in a historical building, maybe seeming dilapidated is part of the design. Service at the counter was friendly and prompt. In the end, it was pizza. I've probably had better frozen pizza at home, though, and am glad that we did not spend a lot of money or look for this to be a special meal.More

Date of visit: March 2019
Helpful?1  
Reviewed November 1, 2018 via mobile

Nothing special, had a couple slices, both were decent but nothing special. Had an extra thick crust pepperoni which was pretty good and a hot pepper stuffed slice. Both unique but again nothing special Staff was very friendly

Date of visit: November 2018
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Reviewed October 31, 2017 via mobile

I didn’t like it hands down. A mystery why people go. Funky spicy sausage was just off. Thick crust and all dough. Won’t be back

Date of visit: November 2017
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Reviewed August 8, 2017 via mobile

While staying at a nearby hotel and not waiting food from a chain. I saw Prima on yelp and decided to give it a try. I decided to go with the calzone. There were 3 choices listed on the menu. However, you have the option...to add additional ingredients. I went with pepperonis and onions. My perfect combination. It was made to order and was told it may take up to 25 minutes. It was worth the wait and hot and yummy.More

Date of visit: August 2017
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Reviewed June 16, 2017

My friend and I were looking for a place to have lunch, between visiting two museums. We are totally unfamiliar with this area, and were looking for a place to have lunch. We found a parking spot close to Prima Pizza so we took it....We both had one of the daily specials and they were inexpensive and good. Service was fast and friendly. We did not check out the upstairs seating (since we had very little time) so we took one of the few downstairs spot. It was kind of in the middle of the hustle and bustle, but it was our choice.More

Date of visit: June 2017
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Reviewed May 26, 2017

I live close to Prima, so it's easy for me to drop in, but I'm more like,y to take the easy route and have them deliver. I'm a repeat customer. This is some of the best if not the best pizza and Italian food in...Buffalo. Conveniently located right in the heart of downtown, on the corner of Chippewa and Pearl Streets, it is very close to Sheas and the theatre district, so it is very busy on nights that Sheas have a production. Though I live close by, that is not the only reason I go to Prima: I have the choice of all the best downtown restaurants. I chose to return to Prima because of the quality of the food. It is exceptional. My usual order is either a large or sheet pizza with Pepperoni, and a 10-20 piece chicken wing order ( Garlic Parmesan- yummy!). When I eat inside the restaurant I will have one of their pasta dishes rather than pizza. Staff here are great. Very friendly, they remember me when I show up. When I call, they are courteous and friendly and take the time to help with an order. Delivery can be lengthy due to it's being so busy, and can take up to an hour from order to delivery on very busy nights, but I find that the order generally shows up before the appointed time. This slight delay is not enough to take off points: it's what I expect when I order freshly cooked food, and it is well worth the wait. Prima is an Italian restaurant with great Italian food and well worth a visit while you're in Buffalo!More

Date of visit: May 2017
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Reviewed October 9, 2016 via mobile

I've come here before and used to order every once in a while when I used to work downtown. I never had an issue with service, food, or anything. The place isn't something incredible, but it was always good. Tonight, however, was an exception. I...walked in with my husband to grab a slice of pizza and some fries before a show at Shea's. Upon entering, we found three women working behind the counter. Two young ladies preparing food at the far end and one woman standing at our end watching the football game on the TV. She paced behind the counter fixated on the game rather than her customers (we were the only ones). She completely ignored us. I finally was able to make eye contact with her which was when she stopped watching the game and stared at me. I assumed (because she did not ask) that she wanted to know what we wanted to order. We ordered two slices of pizza, an order of cheese fries and a fountain drink to share. I paid with my credit card and added a tip hoping it would encourage more engagement, attentiveness, or, at the very least, a smile. It did none. We sat and waited. After a minute, she yelled to me to get my cup for my drink. I went and filled it up and we waited for our fries to be made and our pizza to be heated. While waiting, she took or made a call on her cell phone and proceeded to berate someone on the other end of the phone. A few other customers arrived and were treated to the same hospitality. After she took their orders, she went back to her football game. We were alerted by one of the young ladies that our fries were ready so we started on those while we continued to wait for our pizza. I WILL say the cheese fries are always delicious, and today was no exception. We finished our fries and refilled our soda and had started to wonder about the pizza which had still been heating in the oven while the first woman had continued to watch the game. While we initially attributed the wait to the possibility that the pizza was actually cold vs room temp prior to heating, we discovered that was not the case when one of the young girls who was cooking took a customer's order and went to heat a slice of pizza. She opened the door to the oven and found that our slices had burned. The woman who had helped us seemed uninterested in the situation. The young lady who discovered the burnt pizza offered an apology and different slices, but the flavor we ordered was no longer in stock and nothing else looked appetizing. We decided to eat the burnt pizza and leave for the show. I have no issue with a mistake being made resulting in a botched order at a restaurant, but when you're treated so poorly by the staff, it really leaves a bad taste in your mouth. Needless to say, it'll probably be quite some time until I return...if at all now that there are more and more options in the area.More

Date of visit: October 2016
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Reviewed June 26, 2016 via mobile

I worked here 2002 to 2003 and this place is great, good food and options and right in Chippewa street. :) I would highly recommend to anyone looking for food after a football game or checking out the night life in Buffalo.

Date of visit: June 2016
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Reviewed May 28, 2016 via mobile

Salad was good as was the veggie sub, a little expensive but good. Would stop again. Extremely accommodating

Date of visit: May 2016
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Frequently Asked Questions about Prima Pizza Pasta

  • Yes, Prima Pizza Pasta offers takeout services.

  • Yes, Prima Pizza Pasta offers delivery services.

  • Prima Pizza Pasta is rated accordingly in the following categories by Tripadvisor travelers:
    • Food: 4.5
    • Service: 4.5
    • Value: 4
    • Atmosphere: 4