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The Melting Pot

1 Walden Galleria, Suite D224, Galleria Mall, Buffalo, NY 14225-5408
+1 716-685-6358
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Overview
  • Excellent60%
  • Very good26%
  • Average7%
  • Poor5%
  • Terrible2%
Travelers talk about
“cheese fondue” (35 reviews)
“pound cake” (6 reviews)
Open Now
12:00 PM - 10:00 PM Hours
CUISINES
American, Vegetarian Friendly, Gluten Free Options
PRICE
$$$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
1 Walden Galleria, Suite D224, Galleria Mall, Buffalo, NY 14225-5408
All Details
Write a ReviewReviews (242)
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1 - 10 of 241 reviews

Reviewed 2 days ago

Been here before on a date and decided to get 2 groupons and share with family...… 8 people and only 2 grills.....took forever just to cook our meals. Aslo the portions were a lot smaller than they were with 2 peopleMore

Review collected in partnership with this restaurant
Thank cindyz1313cz
Jim M, Owner at The Melting Pot, responded to this reviewResponded today

Cindy, I sincerely apologize you are unhappy. Please call me so I can better understand what you ordered and make sure you received the correct portions. I can be reached at the restaurant at 716-685-6358 or on my cell phone at 716-432-6640. Thank you, Jim...More

Reviewed 1 week ago via mobile

We were from out of town and stopped here because it came up in the search for gluten-free food. They have a lot of choices in that sense which I liked. Based on the website we planned on doing the 4 course meal with an...More

Thank MNviews
Jim M, Owner at The Melting Pot, responded to this reviewResponded 1 week ago

Thank you for the feedback. I apologize you were not able to order from the regular menu. It sounds like some exceptions were made for other tables and that should have been offered for you as well. I will certainly address this with my staff...More

Reviewed 2 weeks ago

Waitress was lovely, restaurant a little a miss, someone turned the lights down so low couldn't see my plate. portions very small. charcuterie board does not come with cheese, but if you like dipping veggies and bread in melted cheese that's about it. when you...More

Thank jc251
Jim M, Owner at The Melting Pot, responded to this reviewResponded 2 weeks ago

Thank you for the feedback. I apologize the lighting was poor and you felt the portions were very small but I am glad to hear you were happy with your server. I would be interested to talk with you further about your experience. Please feel...More

Reviewed 3 weeks ago via mobile

Great concept, food was quite tasty. Would go back again. Great for anniversary or birthday dinners. Atmosphere was cozy

Thank Craig F
Jim M, Owner at The Melting Pot, responded to this reviewResponded 2 weeks ago

Craig, Thank you for the great review! I hope to see you again soon. Cheers, Jim Materese Owner

Reviewed 3 weeks ago

Plenty of food, plenty of delicious choices, and a nice leisurely meal to have great conversation. The Melting Pot is always awesome!

Review collected in partnership with this restaurant
Thank maggienellie59
Jim M, Owner at The Melting Pot, responded to this reviewResponded 2 weeks ago

Thank you for the awesome review! Cheers, Jim Materese Owner

Reviewed 4 weeks ago

I really enjoyed the 4 course dinner even though I felt a little rushed I would definitely suggest to my friends that they go

Review collected in partnership with this restaurant
Thank ella56637
Jim M, Owner at The Melting Pot, responded to this reviewResponded 4 weeks ago

Thank you for celebrating your Anniversary with us! I appreciate the recommendation to your friends and I hope to see you again soon. Cheers, Jim Materese Owner

Reviewed 4 weeks ago

My wife made a reservation for our 10th anniversary. We were seated in a secluded booth which allowed for an intimate experience. The service was excellent and the staff was accommodating in thoroughly explaining the choices of entrees and different cooking options. we opted for...More

Thank syeda4212018
Jim M, Owner at The Melting Pot, responded to this reviewResponded 4 weeks ago

Thank you so much for the wonderful review! I am glad we were able to make your Anniversary special. I look forward to seeing you again soon. Cheers, Jim Materese Owner

Reviewed August 27, 2018 via mobile

My wife and I went here on a Saturday night, it was busy and they let us know they could not process Canadian credit cards but we had cash so that was no issue.. We sat down and the tables have the heating plate built...More

Thank Bill F
Jim M, Owner at The Melting Pot, responded to this reviewResponded August 27, 2018

Bill, I am sorry you felt the prices were too high. I really wish you would have eaten with us and made a judgement based an actual experience rather than just the perception of our menu prices. Thank you, Jim Materese Owner

Reviewed August 3, 2018

We really enjoyed the food here. It was very fresh and very tasty! We had a server named Matthew L. who was wonderful! He made our time very enjoyable. He was very personable and answered every question we had. He has an amazing personality! We...More

Thank BERTERNIEWaikiki
Jim M, Owner at The Melting Pot, responded to this reviewResponded August 6, 2018

Thank you for the great review! I will make sure to recognize Matthew for his wonderful service! Cheers, Jim Materese Owner

Reviewed July 30, 2018 via mobile

Stopped in after seeing a movie and doing some shopping while at the mall - enjoyed a nice, relaxing dinner together! Enjoyed their special that night $29 on the 29th - four course experience with fixed menu. Food, ambiance and experience was great as always...More

Thank Staecy A
Jim M, Owner at The Melting Pot, responded to this reviewResponded August 3, 2018

Thank you for the recommendation Stacey! I hope to see you again soon! Cheers, Jim Materese Owner

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$31 - $46
Meals
Dinner, Lunch, Late Night
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover
Dining Style
Casual Elegant
Good for
Special occasions, Kids, Families with children, Romantic
Open Hours
Sunday
12:00 PM - 9:00 PM
Monday
12:00 PM - 10:00 PM
Tuesday
12:00 PM - 10:00 PM
Wednesday
12:00 PM - 10:00 PM
Thursday
12:00 PM - 10:00 PM
Friday
12:00 PM - 11:00 PM
Saturday
12:00 PM - 11:00 PM
Location and Contact Information
  • Address: 1 Walden Galleria, Suite D224, Galleria Mall, Buffalo, NY 14225-5408
    (http://www.meltingpot.com/userfiles/Store130/buffalo-dinner-042712.pdf)
  • Location: United States  >  New York (NY)  >  Buffalo
  • Phone Number: +1 716-685-6358
  • E-mail
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