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UNO Chicago Grill

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1722 Boston Rd, Springfield, MA 01129-1153
(413) 543-6600
Today
11:00 am - 12:00 am
Closed now
All hours
Hours:
Sun 12:00 pm - 11:00 pm
Mon - Thu 11:00 am - 12:00 am
Fri - Sat 11:00 am - 1:00 am
More Info
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22 Reviews from our TripAdvisor Community

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Showing 21: English reviews
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Went to lunch today .. Worst service I've ever had . Salads took 30 minutes and we had to ask for them ! Server never came to the table .. I asked for more dressing .. Never got it .. Many times during our lunch every employee was missing .. No one to even ask for anything .. Food was... More 

Helpful?
Thank Diane R
Wilbraham, Massachusetts
Level Contributor
60 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed June 15, 2016

A friend and I meet for lunch about once a month at UNO's on Boston Road. It has always been very good for lunch (I have had some iffier experiences there with dinner). The staff has always been really good to us, and Brian, my favorite bartender, is great. The manager always stops by to check on our lunches. It's... More 

Helpful?
Thank mrsclean58
Ludlow, Massachusetts
Level Contributor
49 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 17, 2016

This UNO's had the best staff! Manager Mike is always around checking in on everyone, Server "Joy" always has a great smile and excellent service. You'll always feel welcome at this UNO's. Great new style thin crusted pizzas are coming. We sampled them this past week, they'll make their debut very soon if not already. We tried a veggie and... More 

Helpful?
Thank Linda C
Shrewsbury, Massachusetts
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 20, 2015

The flat bread was terrific! The salad said it contained blueberries, there were none! Why do restaurants advertise a salad and then not include the ingredients they advertise? Don't they realize that is why you order something? Don't advertise if you can't deliver, it could have said seasonal fruit and you could have thrown an apple on top.

Helpful?
Thank SuzziQ01545
Springfield, Massachusetts
Level Contributor
16 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed January 11, 2015

Went here for lunch on Saturday around 2:00pm. Were seated right away. Ordered a couple of iced teas and 2 apps to share with my wife. Food was ok, chi-town platter could have had more. The Mucho nachos were ok at first but the chips got soggy quick. We had to page our server using the device on table to... More 

Helpful?
Thank ToddNashville
Level Contributor
59 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed November 3, 2014 via mobile

You get to pick two items for twelve dollars. My friend had steak tips with grilled vegetables (zucchini, yellow squash, green & red peppers) for one dish, and Shrimp Alfredo for the other. Good deal I had some parmesian crusted sour dough sticks with marinara sauce -very good Computer on table that they want you to pay 99c to play... More 

Helpful?
Thank Vetters22
Belchertown
Level Contributor
11 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed September 29, 2014

Arrived at the restaurant about 7:00. The waitress came over right away and took our soft drink order. Came back and took our food order-so far so good. I ordered chicken parm-my husband ordered chicken, broccoli alfredo. The food came out. My 2 pieces chicken was a very thin cut and was very dry. It had 2 tablespoons of sauce... More 

Helpful?
2 Thank Leah G
A TripAdvisor Member
1 of 5 stars Reviewed July 16, 2014 via mobile

Went to dinner and we were placed in a section that 10 minutes later was inundated with a flurry of people setting up canvas painting supplies on the tables and floor while they stood scoffing down plates of food. When I said something we were told after the meal was on the table "well we could try and find u... More 

Helpful?
2 Thank A TripAdvisor Member
Wilbraham, Massachusetts
Level Contributor
424 reviews
373 restaurant reviews
common_n_restaurant_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed June 17, 2014

We were there with a party of 10. Good food reasonable prices, busy place on a Friday nite. Get there early. I asked my server the price of their draft beers... she said she wasn't sure, but they were $6 and change (for coors light). I am getting fed up with restaurants not posting prices or waitresses not offering prices... More 

Helpful?
Thank ciaotebaldi
UnoChicagoGrill, Public Relations Manager at UNO Chicago Grill, responded to this review

Ciaotebaldi, thank you for your review. We're we're glad to hear that you decided to dine with us and give us a try. If you would like to provide your feedback about pricing on our drinks to our team, please feel free to email us at Social@Unos.com. We appreciate your feedback and hope to see you again in the near... More 

Providence, Rhode Island
Level Contributor
1 review
4 of 5 stars Reviewed February 19, 2014

I travel for business and eat here when in town. Excellent service every time! Enjoy listening to the live bands outdoors during the warm weather

Helpful?
Thank Lorayne S

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Cuisine
Italian, Bar, Pizza, American
Meals
Lunch, Dinner
Restaurant features
Waitstaff, Seating
Open Hours
Sunday
12:00 pm - 11:00 pm
Monday
11:00 am - 12:00 am
Tuesday
11:00 am - 12:00 am
Wednesday
11:00 am - 12:00 am
Thursday
11:00 am - 12:00 am
Friday
11:00 am - 1:00 am
Saturday
11:00 am - 1:00 am
Location and Contact Information
  • Address: 1722 Boston Rd, Springfield, MA 01129-1153
  • Location: United States  >  Massachusetts (MA)  >  Springfield
  • Phone Number: (413) 543-6600

Questions & Answers

Questions? Get answers from UNO Chicago Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?