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777 Rte 1, Saugus, MA 01906
(781) 231-2738
11:00 am - 11:00 pm
Closed now
All hours
Sun - Fri 11:00 am - 11:00 pm
Sat 7:00 am - 11:00 pm
More Info
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26 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 25: English reviews
Danvers MA
Level Contributor
128 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I often meet a friend for coffee or a sundae and have been to this Friendly's a few times. I went tonight, had to ask for napkins and water just to wash down my cup, spoon and the table. The coffee was very weak. We ordered sundaes, had to wait quite a while and when they finally came, they were... More 

Thank Meredith H
Providence, Rhode Island
Level Contributor
137 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
2 of 5 stars Reviewed June 21, 2016 via mobile

Went there while staying at nearby hotel. 830pm place full , tables without customer but loaded with dished on every one of them. At 9pm ALL the wait staff went home but one The prices are getting out of hand. There is nothing fresh here. It is all pre cut weighed and sent in frozen

Thank TomRIUSA
Topsham, Maine
1 review
2 of 5 stars Reviewed June 17, 2016

We waited a very long time for ur meal after our order was taken -- probably 40 minutes or so. We were not alone, however. Others also had long waits.

Thank RWDent
Montreal, Canada
Level Contributor
36 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed June 12, 2016 via mobile

Mediocre burger, had to ask for napkins and utensils. Waited more than 15 minutes for our ice cream sundaes - which I thought was excessive. Won't be rushing back.

Thank SkipNDonna
Level Contributor
42 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed April 25, 2016 via mobile

Went to Friendly's today for lunch with my son and my daughter. My daughter had the honey barbecue chicken sandwich as well as myself. My son had a half pound double cheeseburger with bacon. They brought out the wrong order food. And told us we would not have to pay for it. But one they gave us the receipt the... More 

Thank Mianewhall
County Galway, Ireland
Level Contributor
29 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed November 13, 2015 via mobile

We came here looking for a good lunch and it was just right. The service was excellent the food fresh and tasty. We were all very impressed.

Thank Galway_Entertainer
Boston, MA
Level Contributor
157 reviews
102 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed September 27, 2015

If you are looking to have a quiet meal, Friendly's is not the place to stop at as many families take advantage of the happy ending sundae. The cheeseburgers are not bad at all. It's very busy in here so prepare yourself to be lost in everybody else's thoughts.

Thank mcmalvarez
2 reviews
1 of 5 stars Reviewed July 30, 2015 via mobile

The supposedly homemade mac and cheese that they boast about is not even as good as Kraft's Mac 'n Cheese from the supermarket and the screaming toddlers ruin the atmosphere.

Thank Kenneth P
Caribou, Maine
Level Contributor
37 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 19, 2015 via mobile

Arrived at 8 pm on a Friday. Place was busy with 4 parties in front of us. We were seated after a 15 minute wait. They had an entire (12 booths) section not open. Waitress took our order promptly and admitted she forgot to put our appetizer order in when she brought our meals out. The manager brought our appetizer... More 

Thank mandaleigh25
Weymouth, MA
Level Contributor
84 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
1 of 5 stars Reviewed April 23, 2015

We visited this Friendly's last Sunday at 5:30 PM. There were several unoccupied tables, none of which had been cleared. We waited 10 minutes and were finally seated and given menus. We sat for another 20 minutes, with no server approaching to take an order. We left the restaurant, mentioning our experience to one of the women working there. She... More 

1 Thank jverdun

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Restaurant Details

Rating summary
  • Food
    3 of 5 stars
    2.5 of 5 stars
  • Value
    3 of 5 stars
    2.5 of 5 stars
Average prices
Breakfast, Lunch, Dinner
Restaurant features
Open Hours
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
7:00 am - 11:00 pm
Location and Contact Information
  • Address: 777 Rte 1, Saugus, MA 01906
  • Location: United States  >  Massachusetts (MA)  >  Saugus
  • Phone Number: (781) 231-2738

Questions & Answers

Questions? Get answers from Friendly's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?