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The Cheesecake Factory

Certificate of Excellence
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442 W Hillcrest Dr, Thousand Oaks, CA 91360-4222
805-371-9705
Website
Today
11:00 am - 11:00 pm
Open now
All hours
Hours:
Sun 10:00 am - 10:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
More Info
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225 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Thousand Oaks, California
Level Contributor
37 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

I love Cheesecake factory, but after having several bad meals there we will never go back. My husband (again) had the Turkey Burger. Last time he had it it had a large twig in it. This time it had onion skins in the grilled onions. Not just one, but many. So when you would bite into it the skin would... More 

Helpful?
Thank Sharon D
Los Angeles, California
Level Contributor
25 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We always have a bad experience. I love the grilled Caesar salad with chicken but they forgot to add chicken 6 out of the 8 times I've ordered it. We also got pizza once that was completely smashed. The takeout service is too inconsistent for the quality of the food and the staff at the takeout counter can be standoffish... More 

Helpful?
Thank AlanaPhotos
Thousand Oaks, California
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I ordered the fried catfish dinner and it was fantastic. I am going back for another. Service was prompt and sever very personable.

Helpful?
Thank jamboys55
Thousand Oaks, California
Level Contributor
5 reviews
4 restaurant reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Cheesecake Factory always provides a big variety of delicious foods, but you can count on waiting a very long time to be seated and on paying a very big check at the end of your meal.

Helpful?
Thank DrewmanG
Thousand Oaks
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Can't go wrong here Love the Avocado Egg Rolls Can be a wait but the staff is so efficient once seated service begins

Helpful?
Thank Brad T
Thousand Oaks, California
Level Contributor
8 reviews
5 restaurant reviews
5 of 5 stars Reviewed 2 weeks ago

Just a great place to go for good food and good time with family, friends, special occasions. The menu has an excellent variety, so I can always count on finding something I'm hungry for. And It's consistently excellent food. My only comment for improvement: I'm a cheesecake purist. Excellent cheesecake doesn't need every garnish topping in the world... I've tried... More 

Helpful?
Thank buonarotti2
Singapore, Singapore
Level Contributor
1,024 reviews
774 restaurant reviews
common_n_restaurant_reviews_1bd8 1,214 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were at the Oaks and looking for dinner, and saw this place. There was quite a long queue and waiting time was around 25 minutes. The food was pretty good, especially the steak and the salad. Surprisingly, we had the cheesecake and it was rather ordinary. Service was quick and we loved the decor, especially sitting just outside the... More 

Helpful?
Thank orator11
Thousand Oaks, California
Level Contributor
46 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We've been going to the Cheesecake Factory for many years and we still love it. An enormous, ever-changing menu, with something for everyone, keeps us coming back. Admittedly, the ever-changing menu CAN be bothersome as loved entrees disappear and are replaced with frequency. Given enough time to pore over the menu, however, will still provide something unique and delicious once... More 

Helpful?
Thank flyingpuck
Newbury Park, California
Level Contributor
14 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 22, 2016 via mobile

Quite diverse menu. All items ordered were great! Appetizers were delicious and entree portions were large enough to share.

Helpful?
Thank Ila D
Level Contributor
16 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 10, 2016

Good food but expensive in my opinion. Can be very loud and a long wait. We've enjoyed eating outside on a nice day.

Helpful?
Thank altenergy

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Average prices
$21 - $30
Cuisine
American, Italian, International
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Large groups, Families with children
Open Hours
Sunday
10:00 am - 10:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am
Location and Contact Information
  • Address: 442 W Hillcrest Dr, Thousand Oaks, CA 91360-4222
  • Location: United States  >  California (CA)  >  Thousand Oaks
  • Phone Number: 805-371-9705

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
1 question
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Madison, Wisconsin
over a year ago

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Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?