We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book a Stay + Win a Getaway Book your hotel on TripAdvisor and you could win a great trip!

The Cheesecake Factory

Certificate of Excellence
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
442 W Hillcrest Dr, Thousand Oaks, CA 91360-4222
11:00 am - 11:00 pm
Closed now
All hours
Sun 10:00 am - 10:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
More Info
Add Photo Write a Review

231 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Showing 213: English reviews
West Vancouver, Canada
Level Contributor
44 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

We love going to Cheesecake Factory when we're in California. Their bottomless Arnold Palmers are really good (iced tea and lemonade). This trip I ordered from the Skinnylicious menu. I had the Asian Chicken Salad, which was really good. My DIL always has the Skinnylicious Factory Chopped Salad. The next time we went (before a movie), I had the Skinnylicious... More 

Thank Mowser
Oxnard, California
Level Contributor
155 reviews
105 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW

I have eaten at this restaurant many times, but it had been awhile, so i met a friend for lunch and was not disappointed. This restaurant is located in the TO Mall - so there is always plenty of parking. We arrived at 11:30, a little early for the lunch crowd. Good move as we got a table right away... More 

Thank oxnarddragonlady
Thousand Oaks
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 5 days ago NEW

This is the classic place where "no one goes there anymore; it's too crowded" as Yogi Berra used to say. Each time I've gone, I'm given a beeper, and once called in, am put into a SECOND line to wait. Then I finally get a meal, and am rushed like I'm double parked. The food is good, but the prices... More 

Thank George H
Level Contributor
51 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Love this placeThe Cheesecake Factory never fails to please. Excellent menu You will not go away hungry. Wonderful staff great location and cheesecake to DIE FOR.

Thank Gary H
Oceano, California
Level Contributor
73 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 249 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Stopped here for a quick lunch on the way to LAX. Service was good and prompt. Food was tasty, as always. This was our first time at this particular location and we'd stop by this one again.

Thank RumRunner01
St. George, Utah
Level Contributor
8 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Our hostess was friendly, they say us right away, and I always love the free bread! Chicken Madera is the best entree and it never disappoints!

Thank jhess00
Thousand Oaks, California
Level Contributor
50 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago

I love Cheesecake factory, but after having several bad meals there we will never go back. My husband (again) had the Turkey Burger. Last time he had it it had a large twig in it. This time it had onion skins in the grilled onions. Not just one, but many. So when you would bite into it the skin would... More 

Thank Sharon D
Los Angeles, California
Level Contributor
32 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed September 14, 2016 via mobile

We always have a bad experience. I love the grilled Caesar salad with chicken but they forgot to add chicken 6 out of the 8 times I've ordered it. We also got pizza once that was completely smashed. The takeout service is too inconsistent for the quality of the food and the staff at the takeout counter can be standoffish... More 

Thank AlanaPhotos
Thousand Oaks, California
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed September 12, 2016

I ordered the fried catfish dinner and it was fantastic. I am going back for another. Service was prompt and sever very personable.

Thank jamboys55
Thousand Oaks, California
Level Contributor
5 reviews
4 restaurant reviews
4 of 5 bubbles Reviewed September 12, 2016 via mobile

Cheesecake Factory always provides a big variety of delicious foods, but you can count on waiting a very long time to be seated and on paying a very big check at the end of your meal.

Thank DrewmanG

Travelers who viewed The Cheesecake Factory also viewed


Been to The Cheesecake Factory? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Average prices
$21 - $30
American, International
Lunch, Dinner, Brunch, Breakfast, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Families with children, Special occasions, Kids, Large groups
Open Hours
10:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 12:00 am
11:00 am - 12:00 am
Location and Contact Information
  • Address: 442 W Hillcrest Dr, Thousand Oaks, CA 91360-4222
  • Location: United States  >  California (CA)  >  Thousand Oaks
  • Phone Number: 805-371-9705

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
1 question
Ask a question
Madison, Wisconsin
over a year ago

See all questions (1)

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?