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Chili's Grill & Bar

$$ - $$$
Northwest Side
Mexican, American, Southwestern
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11727 Bandera Rd, San Antonio, TX 78250-6810
11:00 am - 11:00 pm
Open now
All hours
Sun - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
More Info
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15 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 14: English reviews
San Antonio, Texas
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago via mobile

We went by for lunch on a Monday, the place wasn't busy so I figured we could get a good lunch in a timely manner...I couldn't have been more wrong. We sat for 35 minutes and received no food and a couple of drink refills. Finally walked out leaving only the $ for the drinks.

Thank Carlos P
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

We're sorry to hear about your recent experience at Chili's. Please copy and past the link in your web browser: chil.is/TAFeedback so we can get in touch. More 

San Antonio, Texas
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 10, 2016 via mobile

My family and I visited on the weekend around 5:30 pm. We were seated right away and had good service. We ordered appetizers to share and had to wait a little longer than usual, but everything was tasty.

Thank kpiedra
San Antonio, Texas
Level Contributor
54 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed June 4, 2016 via mobile

We arrived at this location at around 9:30 pm with a party of 12. At first, we waited for 20 mins because they did not have enough wait staff. Finally we got our seats about 15 min afterwards. The waiters were awesome and the food was good. Overall, they need to get more help and have betters helpers up at... More 

Thank Samuel C
San Antonio, Texas
Level Contributor
14 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed January 13, 2016 via mobile

Actually really good service with the appetizers, drinks, and food coming out quickly. This is a pleasant change where we have struggled on one of those fronts in the past 2 visits. The only desire is to have less sauce on the hot wings the next time. The server Kaitlyn did a good job.

Thank chazzy2655
San Antonio, Texas
Level Contributor
426 reviews
215 restaurant reviews
common_n_restaurant_reviews_1bd8 184 helpful votes
3 of 5 bubbles Reviewed June 7, 2015

Wife and I met a coworker here for lunch and service was not good. The waitress seemed to forget a third order, so the coworker sat and waited while we started our food consumption. They did take the meal off the ticket, so it was free and also asked if we wanted a substitute or appetizer while she waited. She... More 

Thank RetiredArmyRANGER
San Antonio, Texas
1 review
5 of 5 bubbles Reviewed May 26, 2015

The sirloin steak and broccoli were delish! Our server was attentive and courteous. Wish we knew what they put on that steak. So good!

Thank Anna51198
Troy, Texas
Level Contributor
17 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed August 4, 2014

The food was great but the service was terrible. We were seated right away but it took forever to get drink orders and then after we place our meal order it took another 35 minutes. The manager finally came out and told us they were out of the soup for one of the orders but she could choose another soup.... More 

Thank Karen O
San Antonio, Texas
Level Contributor
774 reviews
520 restaurant reviews
common_n_restaurant_reviews_1bd8 183 helpful votes
4 of 5 bubbles Reviewed April 24, 2014

We had a coupon for free appetizer when you buy an entree. Great Deal! Had chicken nachos as appetizers and margarita chicken entree. Were able to share and feed two and bring enough home for a meal later too! Seating and service were fast and friendly and this place looks newly remodeled on outside. They even had devices on the... More 

Thank LAH28
Level Contributor
5 reviews
3 restaurant reviews
2 of 5 bubbles Reviewed September 3, 2013

Ordered to go and went to the restaurant to pick up the order. Had a sign to go to bar to get order. Took a few minutes to flag down bartender to check on order. It wasn't even ready to pick up. Order was to be ready by 2:52pm and I didn't leave until around 3:10pm. Got home and was... More 

Thank Blueford76
San Antonio, Texas
Level Contributor
774 reviews
520 restaurant reviews
common_n_restaurant_reviews_1bd8 183 helpful votes
2 of 5 bubbles Reviewed September 26, 2012

I usually do not write such lengthy reviews but have to explain the experience entirely at this Chilis location that we had never been to before. We recently decided to meet friends at this Chili's for Happy Hour. I called in advance to check the times. The young girl that answered was very friendly and without asking she gave me... More 

Thank LAH28

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Average prices
Mexican, American, Southwestern
Lunch, Dinner
Restaurant features
Seating, Waitstaff
Good for
Large groups, Families with children, Bar scene
Open Hours
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 12:00 am
11:00 am - 12:00 am
Location and Contact Information
  • Address: 11727 Bandera Rd, San Antonio, TX 78250-6810
  • Location: United States  >  Texas (TX)  >  San Antonio>  > Northwest Side
  • Neighborhood: Northwest Side
  • Phone Number: 210-682-6661

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?