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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Mexican, Southwestern
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Lunch, Dinner, Late Night
View all details
meals, features
Reviews (291)
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288 results
Traveler rating
113
97
42
23
13
Traveler type
Time of year
LanguageEnglish
Traveler rating
113
97
42
23
13
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All reviews enchiladas taco chicken steak sour cream mexican food outside seating plate server salsa margaritas
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Reviewed September 8, 2021 via mobile

We were in San Antonio for a couple of days. Our Hotel had limited options so we decided to venture out. Ended up at Viola's. Beautiful large restaurant with an enormous outside seating area. We were promptly seated outside and enjoyed our beverages and our...meals. The “fluffy” tacos were a different take and were delicious. Our server, Cesar, was wonderful. He was very attentive and kind . Definitely recommend.More

Date of visit: September 2021
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Reviewed July 30, 2021 via mobile

We have been to Viola's many times and it is usually good. This time it was not good. We visited on July 29. The service was extremely slow. Our server told us it was slow because the kitchen was short staffed. There was a roach...on the wall behind one of the members of our party. We told our server, a busboy came by and all he did was hit the roach with a towel and knocked it on the ground. The food was extremely below par. Several of our party upgraded to the puffy tacos. The puffy tacos shell were very soggy.More

Date of visit: July 2021
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Reviewed July 14, 2021 via mobile

Great food at a reasonable price. It was very nice inside. Great service! Everyone was very friendly and accommodating. We went for a late lunch and got our food quickly. Outside cantina for evenings I presume and a fenced in playground for the kids in...the back. Very seldom do I write a review where I don’t have some suggestion for improvement, but this place just seems to have it together.More

Date of visit: July 2021
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Reviewed July 3, 2021 via mobile

We enjoyed our dinner outside while listening to the entertainment. It's just a nice setting. Our food was good and the server was nice.

Date of visit: June 2021
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Reviewed March 11, 2021

If you're eating outside to enjoy the fresh air and sounds, bring your own picnic basket because the service sucks. No one cares !!! The entire wait staff and hostess have never been supervised or trained. I really don't know how they have stayed in...business as long as they have. I have been here 4 times and all were the exact same poor levels of service. I literally had no expectation on my most recent visit. I was not disappointed! We were a table of 3. There were 9 tables and booths still needing to be cleared. The hostess sat us down at a table that had water and salt or sugar granules spilled on it. It even had a piece of paper like a straw wrapper remnant. She looked at it and began to reach for it. Someone called to her and she puled her hand back as if she was grateful for the interruption. She then walked away. We didn't see a waiter or waitress for 11 minutes. We left and will never return.More

Date of visit: April 2020
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Reviewed February 2, 2021

Our waitress Maddison was very friendly and efficient. They accommodated our request for outside seating and ensured adequate seating was available for one of our heavier set individuals in the group. The drinks and food were great and the ambience was enjoyable. On our visit,...they had an individual singing live outside and you could see they had a children's playground nearby and well lit. Again, the visit overall was great and all in our group seemed to enjoy the environment, staff, drinks and food.More

Date of visit: January 2021
Helpful?2  
Reviewed January 24, 2021

We've visited this restaurant several times. This time (January, 2021) we didn't need a heavy meal, so we chose nachos and puffy tacos, and all were good. Due to Covid, the menu is pretty slender, but it is adequate. It's interesting that you are supposed...to use the QR code on the table, but it won't work because you don't have internet access in there. The printed menu was appreciated. Lisa was a fine waitress. The tables were well spaced and the staff seemed to be observing all safety precautions. The background music was at an appropriate level, which we appreciated. Closing time is early right now, and we we didn't finish until past the closing time, but we were treated cheerfully. On each visit it's been a good evening, and so this is one of our go-to restaurants when we are in town.More

Date of visit: January 2021
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Reviewed October 30, 2020

Is not your typical Mexican restaurant. Enchiladas were ok. The salsa tasted to much like just tomatoes. Kind of bland tasting. Very overpriced.

Date of visit: October 2020
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Reviewed August 21, 2020 via mobile

Not bad food, but warning in this new normal, did not get any silverware or napkins with a Togo order. 😔

Date of visit: August 2020
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Reviewed June 28, 2020

Saw this in Texas Monthly magazine and it was very good. Many flavors of margaritas and the one I had was very good. I had beef puffy tacos and they were good. Will go here again.

Date of visit: June 2020
Helpful?2  
510ednad, Owner at Viola's Ventanas, responded to this reviewResponded July 19, 2020

Thanks for visiting us! We are glad that you enjoyed the beef puffy tacos and our margaritas!

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Frequently Asked Questions about Viola's Ventanas

Yes, Viola's Ventanas offers takeout services.

Viola's Ventanas is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4.5