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Donatello's Pizzaria

Far West Side
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7708 Marbach Rd, San Antonio, TX 78227-1664
(210) 6364181
Today
11:00 am - 2:00 am
Open now
All hours
Hours:
Sun - Thu 11:00 am - 1:00 am
Fri - Sat 11:00 am - 2:00 am
More Info
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62 Reviews from our TripAdvisor Community

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Showing 62: English reviews
Level Contributor
21 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed May 27, 2016 via mobile

Absolutely dreadful, this place is going under different names, they also go by the pizza experts and others. Since we saw their flyer on our hotel floor we assumed they were recommended, this place is below scum They overcharged our card, hung up on my husband while speaking, messed up our order, and never refunded our money. I'm very surprised... More 

Helpful?
Thank Leanne B
Arlington
Level Contributor
20 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 1, 2015

Traveling with a 16 year old we eat a lot of pizza. The menu for this place (The Pizza Experts Pizzeria) was slid under our door at the Hilton on Westover Hills and we called in our order at about 8 pm. We ordered a 16" pepperoni, salad with house dressing, and a Philly Cheesesteak. Price $44 + $10 tip.... More 

Helpful?
Thank Mitcheti
Pueblo, Colorado
Level Contributor
35 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed July 10, 2014 via mobile

...also called uncle bebos. Horrible everything! Just read everyone else. Didn't realize this is who we were calling until the crap experience. Then did some searching and found this place listed as same address. Worst pizza ever!

Helpful?
Thank 00Murph
San Antonio, Texas
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 30, 2013

I don't care how hungry you are, get food somewhere else. Don't call and order either, you'll get the "45 Minutes" over the phone and then two hours later your cold pizza shows up. When you call them back they hassle you about refunding your money and only give you a portion back since the driver "gets 20% of the... More 

Helpful?
1 Thank TPatt1267
McKinney, Texas
1 review
1 of 5 stars Reviewed September 28, 2013

I so wished I saw the reviews before trying them... delivery was super late... almost 2 hours late! When I called to cancel they had the driver call me back and say he was almost there. I told them that we made other plans and he was a complete %&^!@$! THEN I asked them to credit my account and they... More 

Helpful?
Thank rochelle r
Austin, Texas
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 11, 2013

Wow. Wish I had read this before ordering. I also came back to my hotel to find a flyer and thought it sounded good. My order was over an hour late (I had already gone to bed), the guy the asked me to write down my credit card number so he could call it in from the car because of... More 

Helpful?
1 Thank LSDecker
2 reviews
1 of 5 stars Reviewed May 7, 2013

I place an order, the menu was misleading, we ordered hot wings, lemon pepper wings and a salad. I was charged a total of 27.00 for what look like chicken nuggets and the salad was awful. To make a long story short, I would not feed this to my dog. I asked the Delivery guy to please return the food... More 

Helpful?
Thank CorrettaGreer
spring tx
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 2, 2013

After getting a fiyer at a hotel i decided to order a pizza for my kids.After 2 and a half hours of waiting on the pizza i called to cancel my order pizza was never deliver but yes i got charged for pizza and the tip for a pizza that was never delivered terrible cust cervice.

Helpful?
1 Thank 562victoriap
Schertz, Texas, United States
2 reviews
1 of 5 stars Reviewed February 16, 2013

order person was rude, that should have been my first sign, but i was downtown and the hotel had a flier from them. after a 2 HOUR WAIT I CALLED TO CANCEL THE DELIVERY. i reached the same rude guy. about a half hour later i got a call to my room telling me my pizza was here. I told... More 

Helpful?
Thank Bry O
Austin, Texas
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 5, 2012

First thing is first…How are these guys even aloud on Lackland Base to distribute their flyers with such horrible service? These guys are a joke. I ordered their “special” and was quoted a 45-55 minute wait time which turned into almost 2 hours before my pizza got delivered. The delivery driver had no clue where he was going on base... More 

Helpful?
1 Thank Christof3

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Restaurant Details

Rating summary
  • Food
    1 of 5 stars
    Service
    1 of 5 stars
  • Value
    1 of 5 stars
    Atmosphere
    1 of 5 stars
Cuisine
Pizza, Italian
Meals
Lunch, Dinner
Restaurant features
Delivery
Open Hours
Sunday
11:00 am - 1:00 am
Monday
11:00 am - 1:00 am
Tuesday
11:00 am - 1:00 am
Wednesday
11:00 am - 1:00 am
Thursday
11:00 am - 1:00 am
Friday
11:00 am - 2:00 am
Saturday
11:00 am - 2:00 am
Location and Contact Information
  • Address: 7708 Marbach Rd, San Antonio, TX 78227-1664
  • Location: United States  >  Texas (TX)  >  San Antonio>  > Far West Side
  • Neighborhood: Far West Side
  • Phone Number: (210) 6364181

Questions & Answers

Questions? Get answers from Donatello's Pizzaria staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?